At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

Are you a dynamic and experienced leader ready to make your mark in the advertising industry? AKQA, a global agency renowned for its commitment to innovation and creativity, is seeking a Senior Account Director to join our vibrant team. This role will be based in New York, and associated with our AKQA Los Angeles studio.

Our Los Angeles studio offers team members the opportunity to produce meaningful work for world-class companies and institutions in one of the world’s most vibrant cities.

Role Overview:

As the Senior Account Director, you will play a pivotal role in understanding the client's business, AKQA processes, team skills, and financials. You will take charge of fostering strong relationships with senior clients while managing a multidisciplinary team. Your responsibilities will include financial reporting, team well-being, account status updates, onboarding, training, and providing guidance to support staff. Additionally, you will confidently address brand, program, and account needs at all levels.

Role Requirements:

• Proven track record in account management, apparel and lifestyle brand experience a plus
• 10-12+ years experience in program and client management within an agency; embedded client-team experience highly desired
• Willing and able to travel up to 4 weeks per year, including international travel
• Background in fully integrated, strategic account management, able to work in a hands-on capacity from ideation to deliverable
• Ability to lead diverse teams and manage large multi-disciplinary teams within an agency
• Deliver detailed and accurate account and project reports regularly
• Establish strong relationships with lead clients
• Conduct meticulous reporting, planning, and costing of accounts
• Interact with clients regularly, attend recurring client meetings, and manage account reporting and tracking
• Utilize AKQA's and client's software and systems for effective team communication and collaboration
• Manage and monitor specialists and subcontractors to maintain quality and guidelines
• Resolve client and team issues in a positive, solutions-oriented manner while maintaining strong financials and relationships
• Manage and support onsite team managers and discipline leads to execute tasks across the account
• Project management experience is a plus, including scoping, estimate creation, and project execution

Qualities and Characteristics:

• Ability to manage the big picture while delivering day-to-day executions
• Rigorous in organization and management, conscientious, and adept in solving issues at all levels
• Ability to inspire, support, and understand the interplay between people, processes, and systems
• Sharp attention to detail and a drive for perfection

Join us in fostering an inclusive culture that values diversity and creativity. Let's redefine the future of advertising together!

 

AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.