Key Output

• Provide administrative support to service operations

• Achieve cost centre financial targets and key performance indicators (KPI’s)

• Effectively control cost centre expenses and work in progress (WIP)

• Effective communication

• Resolve internal and external customer queries

• Safety

Qualification, Experience and Competencies

• Matric

• Two years Administration experience

• An understanding of relevant CS processes

• Two years experience on SAP CS and CRM

• Computer literate – Microsoft Office

• Willing to work overtime

• Competencies: Basic numeracy skills; good analytical skills; accuracy and attention to detail; good time management; sound communication skills and team player