Key Output

• Assist customers in identifying the correct parts on SIS 2.0

• Quote creation and following up with the Customer.

• Process parts orders, maintain them efficiently and effectively.

• Provide feedback to customers with their Backorders status.

• Planning and Releasing Parts on CRM

• Onboarding customers on the online system

• Creating Shopping cart and Quotations on our Online system (PCC)

• Doing Standby, Cross Selling

• General other duties that might be expected from time to time in line with parts sales business

Qualification, Experience and Competencies

• Grade 12

• SAP Knowledge (will be an advantage)

• Understanding HIS (Hydraulic Information System) (will be an advantage)

• Telephone Etiquette and relationship building skills.

• Very good business communication and interpersonal skills.

• Ability to sell the value, make use of reference material, attention to detail

• Ability to work under pressure

• MS Office necessity ,passion for the brand

• Mechanical understanding

• Ability to diffuse difficult situations effectively and to provide options.

• IMM qualification would be a recommendation

• Basic business and financial acumen.