Key Output

• Respond to internal and external telephonic customer requests and queries received through the switchboard.

• Politely and professionally receive and attend to all visitors.

• Greets visitors, handles incoming calls and performs general administrative duties.

• Assist other administrative staff with overflow work, including but not limited to word processing,

• Data entry and internet research tasks.

• Effective self-management and performance ownership.

• Communication, professional telephone manner and etiquette.

• Creation of PR/Goods receipt.

Qualification, Experience and Competencies

• Grade 12

• At least 2 years’ experience in an Administration position.

• SAP experience would be an added advantage.

• Customer service experience.

• Fluent Verbal and written communication in relevant business Language.

• Professional Conduct. Customer service orientation.

• Sound judgment, Attention to detail,

• resilience (stress handling),

• drive/initiative, rule orientation, assertiveness and Punctuality.