At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
The Talent Development team is responsible for building, sustaining and measuring capacity across the organization by creating a culture of continuous learning. We design and deliver programs to elevate leadership, strengthen individual performance and help teams collaborate effectively. We are looking for a L&D Lead to provide specialist expertise by identifying, designing and facilitating world class learning and development initiatives that build our capabilities and drive growth. You will also represent the Talent Development team in our EMEA region and understand the value in developing strong relationships with our leaders.
Responsibilities:
- Work closely with key stakeholders in developing, designing and facilitating L&D programmes across the business
- Produce learning analytics and reports to provide insights on learning impact and inform decisions for upcoming program improvements
- Manage learning program workstreams, timetables, communications, scheduling, logistics and follow-ups
- Assist in conducting business and learning skills development needs analysis to help inform strategies or frameworks for lawyer-specific L&D programs.
- Simplify complex learning content into easy to understand and clear learning experiences
- Assist in the maintenance and refinements of Braze LMS ensuring proper functionality, user support and management of course catalog, enrollments and reporting
- Adapt delivery methods and content based on the audience, training objectives, and feedback to maximize effectiveness and business impact
- Serve as a representative and advocate of the Talent Development team while building relationships and forging partnerships with managers and leaders to help identify and meet learning and development needs.
- Serve as the key TD liaison between EMEA and APAC regions to provide vILT training and respond to stakeholders needs and concerns
WHO YOU ARE
You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have:
- 5+ yrs of professional experience
- Experience using and rolling out learning management systems Sufficiency in various learning methodologies and assessment strategies - and can make these relatable for our employees
- Proven experience in instructional design, adult learning principles, and facilitation
- Strong analytical and problem-solving abilities to assess training needs and measure training effectiveness
- Familiarity with data visualization methods - including principles, methods, and applications: texture and color mapping, data representation, graphs, and word clouds
- Ability to work effectively in a team-based, collaborative environment while also working autonomously and taking ownership of projects
- Excellent communication and presentation skills, both written and verbal
- Strong relationship building skills
- Portfolio of work ideal but not required
WHAT WE OFFER
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.
From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.