Salesforce DevOps Lead

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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

Being a member of the Salesforce Team and part of the larger Growth Department here at Braze we leverage best-in-class analytics, technical experimentation, productized services, and bold curiosity to empower other divisions to do their best work through data-driven decisions and innovative solutions.

The Braze Salesforce Team is looking for a Salesforce DevOps Engineer to spearhead our pursuit of engineering excellence of our Salesforce Platform, focusing on integrating and enhancing our DevOps practices. 

The successful candidate will be responsible for refining our development workflows and elevating our Salesforce setup. This individual will take charge of overseeing our Gearset ecosystem, orchestrating updates and maintaining our development channels. 

The position demands a distinct combination of technical acumen, practical Gearset application skills and a comprehensive grasp of Salesforce development methodologies. We are looking for candidates who are committed to staying ahead of the curve in Salesforce DevOps practices through ongoing research, experimentation and implementation, which will empower our teams to excel through automation and self-service capabilities.

Key Responsibilities:

  • DevOps Platform & Source Control:  Actively manage and configure our Gearset platform to ensure it is operational and meets team needs. You’ll identify improvement opportunities and implement best practices to ensure robust and redundant systems
  • Release Management: Own Salesforce releases, collaborating with development and operational teams, pre and post deployment
  • Security Collaboration: Work closely with Salesforce Development, Operations, Governance, Legal and IT teams to develop comprehensive security practices that safeguard our data, metadata and integration integrity at all points in our development process
  • Empowerment through Automation: Evaluate and refine our tools and processes to enable our teams to be self-sufficient, fostering flexibility and continuity across Productions and Dev Environments
  • Innovative Solutions: Engage in collaborative problem-solving to meet technical challenges, roadmap future solutions, and continuously raise the bar for Salesforce operational excellence
  • Team Success: Work closely with the development team, vendors and internal teams to facilitate the promotion of changes throughout environments using Gearset to automate and streamline processes

WHO YOU ARE

  • 5+ years of related or equivalent experience in Salesforce DevOps/Engineering
  • Hands-on experience with DevOps Tooling such as setting up and managing CI/CD pipelines for Salesforce using tools like, Gearset, Copado or Flosum
  • Experience with version control systems like Git and understanding of branching and merging strategies
  • Experience managing multiple Salesforce environments and sandboxes, including data seeding and data masking
  • Proven track record of managing Salesforce releases, including metadata and data migrations
  • Extensive experience in Salesforce development, including Apex, Visualforce, Lightning Components, and Salesforce APIs
  • Strong Apex scripting skills to automate manual tasks as part of the DevOps pipeline
  • Experience working in Agile development environments and participating in Agile ceremonies
  • Experience with integrating Salesforce with other systems using REST/SOAP APIs
  • Understanding of Salesforce security best practices, SOX & IT General Controls for implementations and change management

Preferred Experience:

  • Salesforce Certified Platform Developer I/II, Salesforce Certified Development Lifecycle and Deployment Architect, Salesforce Certified Administrator 
  • Advanced knowledge of Salesforce Shield and Event Monitoring
  • Experience with scripting languages such as Python, Bash or PowerShell to automate DevOps tasks
  • Ability to ensure code coverage using automated unit testing

#LI-Remote

WHAT WE OFFER
 
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by locationfind out more here.
From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In 2024, we ranked #3 on Great Place to Work UK’s Best Workplaces (Large), #3 on Fortune Best Workplaces for Parents (Small and Medium), #13 on Great Place to Work UK’s Best Workplaces for Development (Large), #14 on Great Place to Work UK’s Best Workplaces for Wellbeing (Large), #14 on Fortune Best Workplaces in Technology (Small and Medium), #26 in Great Place to Work UK’s Best Workplaces for Women (Large), #31 in Fortune Best Workplaces (Medium), and #37 in Fortune Best Workplaces for Women.

We were also featured in the Top 10% of US News & World Best Companies to Work For, Top 100 Great Place to Work UK’s Best Workplaces in Europe (Medium), and in Built In’s Best Places to Work.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.