About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you. 

Position Overview:

Provide on-site support to dedicated client around their work/life programs and services. The incumbent is responsible for strengthening the relationships with a current client by providing education to their employees on the work/life program and services offered and delivering a comprehensive strategic communication plan.

Note: This is a part-time position (16 hours per week). Shift times will vary and some evening, nighttime, and weekend hours will be required occasionally. This position will require being onsite in Orlando, Florida during work shifts.

What You’ll Do:

• Responsible for promoting and championing the work/life services on a day-to-day basis.
• Host health fairs, benefit fairs and other booth events as required by client and promote work/life services.
• Provide one-on-one support to employees to counsel them with their work/life needs.
• Provide employees direct access to designated work/life specialists who will conduct the intake and provide case fulfillment.
• Work collaboratively with the dedicated Care Account Manager to ensure all needs of the client are met including providing trend information to better respond to and proactively address work/life issues at the client locations.
• Stay informed on all of Care’s new products and services as well as industry trends.
• Share and disseminate best practices across team.
• Continually look for ways to improve support and service to our customers by analyzing and providing feedback on process and procedures.
• And any and all responsibilities as assigned by management.

Who You Are:

• Bachelor’s degree required.
• Excellent communication (written and verbal) and presentation skills.
• Experience in delivering presentations to large audiences.
• Proven background in managing multiple assignments effectively.
• Excellent problem-solving, organizational, and time management skills.
• Strong interpersonal skills and relationship-building skills are essential.
• Enthusiastic self-starter with the ability to interact with all levels within a business.
• Travel is required between client locations.
• Bilingual (English/Spanish) is a plus.
• Worklife/wellness experience is a plus.
  

For a list of our Perks + Benefits, click here!

Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation, please reach out to [email protected].

Company Overview:

Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home.  Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC).

Salary Range: $23.00-$28.00/hr. 

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).