Are you passionate about creating exceptional experiences that revolutionize how people live their lives? Are you a visionary who can lead a team to new heights in user-centered design? If so, we have an exciting opportunity for you as a senior design manager within the product design team

We have a few values  at Careem, three of which we truly hold dear in the design team; To the Moon, Committed to developing each other and Every Experience Matters, if you embody these then you’re in the right place! 

About the role

As a Senior Product Designer and part of the design team at Careem, you will be at the forefront of innovation, working with  a team of talented product  designers to deliver world-class experiences. 

Your strategic vision and leadership skills will play a pivotal role in shaping the future of our organization, guiding work for a significant product area, and handling complex projects with overlapping organizational lines, driving the user experience strategy and championing design excellence. 

You will collaborate with cross-functional teams to translate business goals into intuitive, engaging, and visually stunning experiences. Your work will have a direct impact on millions of users, captains and partners transforming their interactions and enhancing their lives on a daily basis.

What you'll do:

• Execute the UX design strategy, aligning it with business goals, industry best practices, and emerging trends.
• Advocate for user-centered design principles, championing the importance of empathy, research, and iterative design methodologies throughout the organization.
• Collaborate closely with product managers, engineers, and stakeholders to ensure seamless integration of user experience design into the product development process.
• Conduct user research, usability testing, and gather insights to inform the design strategy and optimize the user journey.
• Create & oversee the creation of wireframes, prototypes, and high-fidelity designs, ensuring they adhere to best practices in interaction design, accessibility, and visual aesthetics.
• Support in maintaining design systems, style guides, and UI components to ensure consistency, efficiency, and scalability across products and platforms.
• Stay up to date with the latest trends, technologies, and design innovations, sharing knowledge and inspiring the team to push boundaries and explore new possibilities.
• Collaborate with senior stakeholders to align design initiatives with the overall business strategy, presenting compelling design concepts and advocating for user needs.
• Drive continuous improvement in design processes, tools, and methodologies, optimizing efficiency and quality throughout the design lifecycle.
• Help deliver and refine clear storytelling around product needs and opportunities
• Design and ship high quality product improvements
• Support the evolution of the design processes within the broader org to optimize for efficiency
• Nurture and champion the design culture at Careem

We'd love to hear from you if:

• You love tackling complex and ambiguous problems and shaping them into clear goals
• You strive to find answers to difficult questions, garnering insights from research & data to close the gaps in knowledge
• You leverage prototyping skills to articulate your designs, especially in cases where interactions may be particularly nuanced
• You value high quality well crafted visual & interaction design, and care about the details
• You are comfortable leading large initiatives
• You advocate for user needs, leveraging insights to create better designs while making sure everything built is scalable and follows our guidelines, best practices and standards
• You love coaching and mentoring team members shaping the next generation of designers

What you’ll need:

• 6+ years of extensive product design experience with a strong focus on excellent craft and a proven track record of managing projects with demonstrated impact on the organization success
• Understanding in-depth Growth domains and data-informed design approach
• Strategic and critical thinking, paired with flexibility and being open minded
• Ability to measure and clearly articulate the value of design within the organization
• Ability to effectively lead end-to-end design process within your team