Medi-Share 65+ Specialist (similar to Medicare supplement)

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4 days old

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Pay Range: $60,000 to $80,000 in total compensation inclusive of base salary and commission 

Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education.

Interested candidates must be willing and able to work onsite minimum 3 times per week in our Melbourne, FL office.  

The Mission

At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.

The Team

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.

The Job

The Medi-Share 65+ (MS 65+) Specialist pre-qualifies inquirers for our MS 65+ program(s), communicates the purpose and mission of Christian Care Ministry to outside sources, creates new prospect records, documents initial and follow-up contact information, and completes phone applications for eligible inquirers.  This role will proactively reach out to our members that are approaching their 65th birthday and review the options they have in the marketplace, including MS 65+.  In addition, this position is responsible for working leads provided by Marketing with the primary goal of converting these leads to new members.

Essential Job Duties & Responsibilities

  • Maintain complete knowledge of all CCM product guidelines
  • Effectively and accurately explain guideline information to prospects and staff members
  • Follow up on all new leads and referrals resulting from inbound calls, events, landing pages and all advertising and marketing activities
  • Select days, times and communication channels most likely to reach potential customers; prioritize leads by quality and/or size of opportunity
  • Manage a personal daily activity list (via: receiving and returning phone, email or mail correspondence) to ensure the timely completion of follow-up contact to acquire new members and assist them in the process of referring new members to the Ministry
  • Pre-qualify new prospective members, ensuring they are good candidates for the program(s)
  • Prepare pricing options and applications in an accurate and timely manner.
  • Initiate requests for Program Guides, brochures, applications, and other related marketing materials to be mailed to prospective members
  • Develop and maintain talking points, FAQs, responses to common objections and other sales materials to educate potential customers and their families on our products and services and our advantages vs. competition and to build value thru meaningful conversations with prospective members
  • Achieve established MS 65+ goals that may include, but are not limited to: calls per hour, monthly MS 65+ New Joiners, the accuracy of creating new prospect records, and maintaining Lead to New Joiner conversion goals
  • Engage current Medi-Share members that are aging into the Medicare supplement space and inform them of MS 65+
  • Participate in weekly departmental meeting as well as be an effective Member Development team player
  • Pray with prospects and applicants on every call
  • Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs
  • All other duties as assigned

Essential Skills & Abilities

  • Ability to read and interpret documents such as guidelines, operating and maintenance instructions, and procedure manuals
  • Strong ability to persuade potential customers of the value of products and services, including demonstrated ability to initiate, advance and close sales
  • Ability to speak effectively before groups of members or associates of organization
  • Excellent speech communication skills
  • Experience in tracking and working multiple leads and lead sources and effectively managing the sales cycle in order to drive opportunities to closure in a timely way
  • Ability to work a flexible schedule with evening and occasional weekend hours
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
  • Solid computer skills to successfully learn how to use and manipulate data and navigate the internet
  • Experience in Microsoft Office (Word and Excel)

Core Competencies/Demonstrable Behaviors

  • Interpersonal Savvy - relates openly and comfortably with a diverse group of people. Must be able to communicate effectively and build engagement across all audiences.
  • Drives Results - consistently achieves results, even under tough circumstances and tight deadlines.
  • Instills trust - gaining the confidence and trust of others through honesty, integrity and authenticity.
  • Persuades - using compelling arguments to gain the support and commitment of others.
  • Customer focus - building strong customer relationships and delivering customer-centric solutions.

Education and/or Experience

  • High school diploma or GED with 3-5 years demonstrated successful experience in telesales or other sales roles required.
  • Experience selling Medicare Supplemental coverage strongly preferred.
  • Healthcare sales focus preferred.
  • Certificate level education (or greater) preferred.
  • Bilingual in English/Spanish nice to have.

Supervisory Responsibilities

  • This job has no supervisory responsibilities

Incentives & Benefits

We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:

•    100% paid Medical for employees/99% for family
•    Generous employer Health Savings Account (HSA) contributions
•    Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
•    6 weeks of paid parental leave (for both mom and dad)
•    Dental - two plans to choose from
•    Vision
•    Short-term Disability
•    Accident, Critical Illness, Hospital Indemnity
•    401(k) – up to 4% match on ROTH or Traditional contributions
•    Generous paid-time off and 11 paid holidays
•    Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo 
•    Employee Assistance Program including no cost, in-person mental health visits and employee discounts
•    Monetary Anniversary Awards Program
•    Monetary Birthday Awards

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