The range for this role is $24.52 - $33.17
Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 5% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.
Interested candidates must be willing and able to work onsite minimum 4 times per week in our Melbourne, FL office, with occasional travel between our Melbourne and Orlando office required.
The Mission
At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.
The Team
Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.
The Job
The Training Specialist is responsible for delivering engaging and impactful training sessions that equip CCM employees for success. Through interactive methods such as games, role-playing, and dynamic discussions, the Training Specialist fosters an engaging and safe learning environment. This role utilizes a variety of instructional tools to create realistic professional scenarios that enhance skill development. Creativity and adaptability are essential, as the Training Specialist must tailor content and delivery to meet the evolving needs of both learners and the organization.
Essential Job Duties & Responsibilities
- Deliver Engaging Training Programs – Lead in-person, remote, and blended educational programs that equip employees with technical skills, organizational competencies, cultural awareness, and soft skills essential for success across various departments.
- Assess Learning Effectiveness – Conduct assessments to measure trainee progress, ensure knowledge retention, and provide data-driven insights to evaluate and improve training effectiveness.
- Foster Interactive Learning – Engage learners through dynamic methods such as discussions, role-playing, gamification, real-world scenarios, hot-seat activities, and hands-on practice.
- Collaborate on Training Development – Work closely with fellow Training and Development team members to assist in the creation, development, and implementation of impactful training and performance support solutions.
- Enhance Training Through Feedback – Partner with departments to align training with staffing plans and service levels, gather feedback, and refine learning outcomes for continuous improvement.
- Identify and Address Skill Gaps – Work closely with the Training and Development Manager to analyze business trends, employee competencies, and skill gaps to enhance targeted training plans that meet organizational needs.
- Utilize Modern Learning Tools – Leverage a range of instructional tools including PowerPoint, eLearning platforms, content libraries, and knowledge bases to create practical learning experiences.
- Support Organizational Mission – Actively contribute to the expression and implementation of Christian Care Ministry’s Christian beliefs in training and workplace culture.
- Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs
- Perform all other duties as assigned
Essential Skills & Abilities
- Expert Facilitation – Leads discussions, role-plays, and hands-on activities that develop learner skills and comprehension through active participation.
- Effective Classroom Management – Maintains a structured, positive learning environment that fosters an atmosphere of trust and encourages participation and focus.
- System Proficiency - Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)and similar office-based computer systems, as well as facilitating in Teams or other online platforms.
- Quick Learner & Adaptable Instructor – Rapidly grasps and effectively delivers new material, ensuring clarity and relevance for diverse audiences.
- Dynamic Public Speaking – Engages audiences with confidence, energy, and a variety of interactive techniques to enhance learning and retention.
- Learner-Centered Approach – Tailors instruction to meet individual needs, responding creatively to different learning styles and challenges.
- Engaging Written & Digital Communication – Crafts clear, engaging written and digital content that enhances learning experiences.
- Attention to Detail – Maintain timely, accurate records of learner participation and classroom behaviors.
- Understanding of Adult Learning Theories – Applies proven adult learning principles to create impactful, retention-driven training sessions.
Core Competencies/Demonstrable Behaviors
- Interpersonal savvy — Relating openly and comfortably with diverse groups of people.
- Drives engagement — Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Communicates effectively—Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Collaborates — Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus — Building strong customer relationships and delivering customer-centric solutions.
- Situational adaptability — Adapting approach and demeanor in real time to match the shifting demands of different situations.
- Manages ambiguity — Operating effectively, even when things are not certain or the way forward is not clear.
Education and/or Experience
- Required: Associate’s Degree and 3 years of experience training in a corporate setting or equivalent combination of education/experience
- Preferred: Certification in training facilitation, change management, instructional design, or similar practice
Supervisory Responsibilities
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While this job has no formal supervisory responsibilities, classroom management skills are essential.
Incentives & Benefits
We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.
For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:
• 100% paid Medical for employees/99% for family
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave (for both mom and dad)
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards