Do you thrive in a well-organized environment? Enjoy being on your feet and interacting with people throughout the day?

CIC is looking for a self-motivated and detail-oriented individual to help create a welcoming and well-run workspace for our clients. As an Part-time Operations Team Member, you’ll play a hands-on role in maintaining the day-to-day operations of our Providence office space.

Starting Pay: $19/hour

Hours: 25-29 hours per week, Monday-Friday

Morning Shift: 7:30 AM - 12:30 PM

Afternoon Shift: 11:00 AM - 4:00 PM

CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster. 

We have locations in Boston, Cambridge, Miami, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo and are growing into other cities, within the US and abroad. CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.  

CIC co-founded a number of mission-aligned organizations including Venture Café, CIC’s primary non-profit programming partner, and CIC Health, offering COVID-19 testing services to companies and the public. 

We invite you to explore all our openings and learn more about our teams here. 

CIC Providence first opened its doors in the fall of 2019. Located in a brand new building in the historic Jewelry District, now Providence’s Innovation and Design District, the 191k square foot space is anchored by CIC and shared by Brown's School of Professional Studies and the city's first civic gathering space, known as District Hall Providence. Together, these organizations foster innovation that will act as a catalyst for research and development for exceptional entrepreneurs across the greater Providence area.

You will join our community team, which is composed of several full-time and part-time employees. The team works together to satisfy the day-to-day needs of our clients and ensure that the physical space is functional and organized. Some work will be independent while at other times it will require collaboration with other members of the CIC staff. We are a team-based company, and you will be evaluated on your performance by other team members. 

Responsibilities may include, but are not limited to:

• Upkeep of conference rooms, phone booths, copy centers, and other shared areas.

• Daily restocking of assorted snacks and beverages, and maintaining kitchen space to look neat and presentable to clients and guests.

• Assembling and moving furniture between offices, installing shelves and whiteboards, and basic cleaning of empty offices like vacuuming or dusting.

• Maintaining and organizing storage inventories such as copy paper, kitchen snacks, and other daily supplies.

• Providing basic tech support such as setting up printer drivers and VoIP phones, troubleshooting conference room phones and display screens, troubleshooting printers/copiers and changing toner.

• Sorting incoming mail and process packages by receiving and organizing shipments and contacting clients.

• Assisting with setup of event spaces.

• Building strong professional relationships with clients in the community.

• As needed and schedule permitting, assisting the Community Team with other office tasks.

Our ideal candidate will demonstrate these traits and/or possess these skills: 

• Naturally enjoys helping others (clients and colleagues alike) and highly values teamwork.

• Takes ownership over tasks and follows them through to completion, usually on their feet and on the move.

• Detail-oriented and organized with solid time management skills.

• Independent, reliable, and willing to learn. 

• Brings a fresh perspective and new ideas to everything.

• Recognizes areas for process improvement as it impacts our operational approach

• Embraces an innovative and experimental culture.

• We look for people who write and speak well, but we also look for individuals who understand the nuances of effective communication.

• Foreign languages are a plus!

• The capacity to learn and provide basic tech support (e.g. setting up printer drivers, VoIP phones, troubleshooting things like conference room projectors).

• Comfort with basic power tools (e.g. using a drill).

• The ability to move boxes weighing up to 40 pounds (18kg), positioning them on wheeled carts and transporting them around our space, including on and off elevators and through doorways.

• The ability to position yourself to maintain tidy shared/office space, including under assembled tables/desks in conference/office spaces. 

• The ability to work every weekday, starting at either 7:30 AM (morning shift) or 11:00 AM (afternoon shift), depending on the assigned schedule.

If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.

• Starting compensation is $19/hour.

• 401k (must be 21+).

• 13 unpaid holidays per year.