Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
Reporting to the group’s VP Corporate Controller in the Finance organization, this position is interdisciplinary by design, requiring frequent interactions with Sales, Sales Operations/Deal Desk, Field Finance/FP&A, Accounting, Legal and various Operational teams across Contentsquare.
As a key steward of the Companys’ compliance, you will lead the Company’s entire Order-to-Cash (O2C) process globally, and ultimately own the group’s Revenue Recognition policy and process. To support you on this mission, you will lead and coordinate three teams of experts across the Order-to-Cash process: Sales administration & Billing, Revenue accounting and Cash collection.
You will play a crucial role in ensuring an excellent customer experience for both internal and external customers.
What you’ll do:
- Be responsible for designing, formalizing, implementing and enforcing Contentsquare’s Revenue recognition policy and process, in line with International accounting standards and best-in-class practices prevalent in the Software-as-a-Service (SaaS) industry.
- Be responsible for all aspects of processing Sales Orders, Billing, Revenue Accounting and Cash Collection for all the Company’s revenue-related transactions globally.
- Lead and coordinate three teams (Sales Admin & Billing, Revenue Accounting and Cash Collection) to ensure the entire Order-to-Cash process is seamlessly integrated, as automated as possible and ultimately effective in properly accounting for revenue and collecting receivables in a timely manner.
- Ensure effective revenue recognition, billing terms and payment terms are being applied for all sales contracts in accordance with the Company’s standards, and assist the deal desk with reviewing non-standard transactions and contracts.
- Play an active role in the leadership team of the Corporate Controller organization, alongside other peer leaders (AP, GL leaders, regional financial controllers, Reporting and Consolidation leader and Group Treasurer).
- Optimize the Cash Collection process, from Credit Risk scoring to Credit monitoring and effective collection and remediation, and regularly monitor Cash Collection KPIs (aging balance, DSO,...).
- Develop and improve O2C systems and operational processes. Take an active role, as O2C Business Process Owner, in the design and implementation of a new core finance ERP system based on standardized best practices approach.
- Collaborate with regional financial controllers to ensure the Company’s monthly, quarterly and annual financial closing is performed accurately and timely, in a Smartclose environment, while ensuring all internal control procedures are performed across your scope. - Support the integration of acquisitions in accordance with Contentsquare’s O2C process and policies, across Sales Administration & Billing, Revenue Accounting and Cash Collection.
- Assist the external audit team regarding all quarterly and annual audit requirements.
What you’ll need to succeed:
- Proven track record leading Global or regional Order-to-Cash process (minimum 12-year experience), with an emphasis on Revenue Recognition and Revenue Accounting, ideally for a SaaS company, and in an international environment.
- Demonstrated experience in people management leading a team of O2C experts (minimum 5-year management experience)
- Demonstrated experience in supporting both O2C process optimization in fast-paced environments and integration of acquisitions into Group’s O2C standards
- Strong communication skills and proven ability to effectively work in a collaborative and interdisciplinary way
- Proven problem solving skills, in particular in ensuring compliance with the Company’s standards while maintaining constructive relationships with all stakeholders
- Fluent in French & English, both spoken and written
- Ability, willingness and taste to work in a fast-paced global environment
What makes you stand out:
- Strong knowledge of revenue accounting under ASC 606 and / or IFRS 15
- Good knowledge of large ERP systems (such as SAP, Oracle, …) and of Salesforce (SFDC)
- Bachelor's degree in Accounting or Finance
- Excellent planning, organizational and prioritization skills
- Detailed-oriented with excellent analytical skills for data mining
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing and Home Office allowances
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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