Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
About the job
We are looking for an analytical, enthusiastic, and problem-solving UX/UI Design Consultant to join our Professional Services and Customer Success team with at least 2 years of experience. In this client-facing role, you will transform data-driven insights into actionable design recommendations, ensuring clients receive measurable value from our tool.
Success in this position is demonstrated by strong communication skills (the ability to confidently present to both small and large audiences), consistently meeting department targets, taking full ownership of assigned missions from scoping to completion, maintaining excellent peer-to-peer collaboration, exhibiting great organizational and time management skills (submitting weekly timesheets and keeping project management tools up-to-date). You will play a crucial role in ensuring client retention and maximizing the value of our tool.
This is a full-time role that will be based in our Cairo office and will support customers across various EMEA regions including the UK, North-Central, and occasionally France, Southern Europe, MENAT, etc. Flexible (remote/working hours (Monday to Friday) will be required.
This individual reports to the UX/UI Design Manager and does not involve direct reports. Will collaborate with our Customer Success team daily, specifically Data Analysts, Strategic Consultants, Success Managers, and global designers working across the globe.
What you'll do
What you’ll need to succeed
Nice-to-have
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing and Home Office allowances
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.