Demo Support Engineer

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about 11 hours old

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Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The impact of Demo Support Engineer to Coupa:

XXXXX

What you'll do:

  • The Sales Demo Support Team manages the Demo Environment infrastructure including master project management, creating content for demos and new releases.
  • Become an expert at Coupa’s products and help the SCs utilize their personal demos for deal-closing live presentations.
  • Help the company scale by identifying opportunities for improvement and process efficiency, grow our custom-demo capabilities.
  • Provide support for SCs as needed to support sales cycle success.
  • Partner with the Product Teams and Operations to ensure high-quality, high-reliability demos

    • What you will bring to Coupa:

  • 2-3 Years experience in a Technical Support, Sales Ops, pre-sales support or implementation role.
  • Experience implementing, training or supporting B2B Software as a Service -- preferably in the FinTech space (ERP, Procurement, Finance, Accounting, Contracts, Sourcing).
  • Strong English written and verbal communication skills. 
  • Strong track record of creating impactful documentation, sales collateral or instructional materials including presentations and online training.
  • Experience configuring software for demonstrations is a plus.
  • Experience creating instructional materials including technical writing, presentations and screencasts is a plus.
  • Excellent time management skills and ability to work with minimal supervision.
  • A passion for learning
  • Bachelor Degree required.  Engineering degree a plus.
  • This role requires the ability to manage time effectively and prioritize. It is a very dynamic role and the ability to juggle multiple deliverables is imperative.
    • At Coupa, we celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 

    Please be advised that inquiries or resumes from recruiters will not be accepted.

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