Senior Manager Recruitment - Transformation (initial 12 Month FTC)

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

 

Summary:

The Senior Recruitment Manager is a key strategic leader responsible for overseeing the recruitment processes across New Verticals which includes Customer Care, Deliveroo Hop, Grocery and Retail. This role involves advanced strategic planning, managing recruitment teams, and partnering with high-level stakeholders to ensure that recruitment practices align with the company’s global standards and diversity initiatives. The Senior Recruitment Manager also plays a critical role in change management and leveraging data analytics to drive recruitment efficiency and effectiveness.

This is a dual role in which, In addition to managing a team of 5 recruiters and the day to day recruitment delivery,  the Senior Manager will also lead a programme of Talent Acquisition Transformation initiatives including the implementation of candidate assessment tooling to automate the pipeline generation and assessment across our Site Operations roles globally. 

 

Key Responsibilities:

Recruitment Management responsibilities

• Proactively develops and influences stakeholders on recruitment strategy for the department.
• Leads talent acquisition planning in accordance with the company's budgeting and planning cycles.
• Provides meaningful input and business/market insight during business reviews with Senior and/or Executive Leadership.
• Builds and retains a team of high performing recruiters to meet key KPIs and delivery objectives.

Project management responsibilities

• Drives a program of transformation to increase recruitment team efficiency by eliminating manual processes and fully automating the pipeline generation and candidate assessment for operational roles.
• Owns the vendor selection and management process for automation of recruitment processes.
• Ensure the solutions are relevant, scalable and compliant across all the countries that we hire into.

 

Must have requirements:

• At least 3 years experience managing a team of recruiters (7 years experience in total)
• Recruitment experience in recruiting entry level/operational roles at scale internationally.
• Project/Program management experience
• Experience with recruitment transformation and tooling
• Passionate about the latest developments in automated hiring using AI or other relevant technologies.

 

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.