About Dimagi

Dimagi Dimagi is an award-winning global technology social enterprise with an impact-focused business model. We deliver open source technology to help underserved communities in over 60 countries around the world. Our core product,  CommCare, allows organizations in low-resource contexts to build and deploy their own innovative mobile applications to the last mile, impacting the lives of more than 85 million people around the world.

About the Position

CommCare Connect (CCC) is a new initiative by Dimagi that allows Front Line Workers to independently learn and deliver interventions using CommCare apps and get paid for verified work. The platform is currently active in 4 countries and looking to scale rapidly.

Dimagi is looking for a skilled Product Manager to focus on supporting our most complex use cases.  This is an incredibly fulfilling opportunity for a self-driven individual to integrate into a highly motivated team looking to improve our existing product and build new offerings.  

As a Product Manager, you will work collaboratively and iteratively to turn complex problems into intuitive and scalable product solutions. You will be instrumental in helping to execute the product roadmap and measure success through data and user research.  You will play a key role in roadmap definition, and your work will impact both users and our business goals. 

Responsibilities

• Own the end-to-end 'learn, deliver, verify, pay' journey for frontline workers, by leveraging a deep understanding of their motivations to create an exceptional user experience
• Work closely with technical leads and the design team to ensure efficient execution of feature delivery
• Collaborate closely with engineers in all phases of product development, from discovery to delivery to iteration.
• Use research and data to guide design and development decisions.
• Validate and refine ideas, as well as collect new insights by employing an effective and objective User Testing process.
• Find creative ways to solve problems that spans usability and business questions
• Help design intuitive, human-centric flows and experiences on web and Android to solve product problems.
• Work with Engineering Manager in defining processes such as support and sprint management

Relevant Skills

• Demonstrated ability to think independently, argue open-mindedly and assertively, above all else value the pursuit of truth and excellence. 
• High sense of accountability and ability to self-assess candidly. 
• Demonstrated ability to operate in high performing and modern product teams.
• A bias for action and tenacious focus on how your work impacts users and the business.
• Strong cross-functional collaboration and communication skills.
• Phenomenal ability to effectively convey well framed opinions to peers respectfully, while building alignment.
• Demonstrated comfort with an iterative design process that includes accepting and acting on feedback and constructive criticism.
• UX, interaction, and visual design skills preferred
• 5+ years in a professional technical role, including 2+ years of professional product manager experience

Benefits 

We aim to make a difference, not just as a company, but as an employer as well.  As a mission-driven social enterprise, our salaries are more in line with that of a non-profit organization. At Dimagi, we are transparent about salaries at all levels of the organization and have a standard, global pay-scale for all positions (that is an open and set formula and non-negotiable). Thus, the shortlisted candidates will be provied their salaries based on their location.

In addition to the numeral compensation, the benefits we offer are geared towards having a strong impact on our staff’s well being. A few of our key benefits are outlined below:

• 100% employer-sponsored medical insurance
• Employees’ Retirement Fund
• 30 days paid time off inclusive of holidays - take the time off when you want to.
• Unlimited sick time and excellent parental leave policy
• Access to a flex-time policy that allows employees to work based on a flexible work schedule
• Access to an Employee Assistance Program (EAP) through Magellan Healthcare

Dimagi's Diversity Commitment

Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications without regard to race, color, religion, age, sex, sexual orientation, ethnicity, gender identity and expression, national origin, family or parental status, veteran or disability status.