About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Join the Convoy Demand Tech Team:
The opportunity:
At Flexport, the Convoy Platform Demand Tech team is pivotal in delivering an exceptional end-to-end broker customer experience. We are dedicated to expanding our customer base and empowering existing customers to fully leverage their business potential. Our focus is on developing innovative, broker-facing user experiences that delight and improve efficiency. As gatekeepers of our external API, we play a critical role in maintaining and enhancing this interface to ensure seamless integrations. By supporting broker growth and streamlining onboarding processes, we also enable efficient connections with industry-leading Transportation Management Systems (TMS) and proprietary solutions while continuously making integrations more seamless.
You will:
- Deep dive into customer workflows to understand the challenges of managing complex supply chains, designing and building scalable systems that solve these problems while enabling other engineers to innovate within this domain.
- Own customer problems end to end, working closely with brokers and internal teams to develop solutions that enhance broker experience, simplify integrations, and grow our customer base
- Lead system design and engineering best practices as a Subject Matter Expert, ensuring high standards in backend development, architecture, and scalability while fostering a culture of technical excellence.
- Develop and optimize front-end experiences for brokers using the web portal.
- Build performant, reliable, and scalable services, dedicating the majority of your time to hands-on development while mentoring the team and driving continuous improvements in system efficiency and maintainability.
- Shape the team’s technical roadmap, advocating for technology choices that enhance system performance, reliability, and extensibility.
- Ensure seamless API and third-party integrations that allow brokers, carriers, and partners to connect efficiently, reducing manual intervention and improving automation.
- Balance rapid feature development with long-term system scalability, ensuring that solutions remain robust as the platform scales in volume, complexity, and customization needs
You should have:
- 5+ years of professional full-stack software development experience, with a strong front-end focus and the ability to build scalable, user-friendly web applications.
- Deep expertise in front-end technologies including React, TypeScript, and modern UI frameworks, with experience in optimizing performance, accessibility, and responsiveness.
- Full-stack development experience, including designing and maintaining scalable backend services, APIs, and cloud-based infrastructure.
- Strong understanding of database tradeoffs and the ability to select and work with the right tools for the job, including SQL, NoSQL, and caching strategies to ensure scalability and performance.
- Experience with distributed systems development, including technologies like RPC, GraphQL, Kafka, and event-driven architectures.
- Strong system design skills, with the ability to architect robust, scalable, and maintainable solutions for complex business workflows.
- Proven experience in inter-team technical collaboration, driving cross-functional alignment between engineering, product, design, and operations teams.
- Expertise in front-end performance optimization, ensuring smooth and fast experiences for brokers in the web portal and carriers in the mobile app.
- Experience running code reviews and mentoring engineers, fostering best practices in both front-end and back-end development.
- Passion for user experience, ensuring that brokers using the web portal and carriers using the mobile app have seamless and intuitive interactions.
It’s a plus if you:
- Have experience with Typescript
- Have experience with Kubernetes
- Have experience with React
- Have experience with the AWS tech stack
- Embrace not working only in a strictly defined swimlane, but jumping in to fix problems in areas where ownership is ambiguous and advocating for the customer across teams.
We know everyone's career looks a little bit different and encourage you to apply even if your experience doesn't precisely match the job description!
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