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This is a 100% remote position.
About the role
As a member of the Growth team, you'll play a key role in driving business outcomes by helping users find increased value and efficiency with GitLab. Results for customers is at the top of our values hierarchy because we know that our customers’ success directly drives ours. Ensuring a frictionless experience for users who want to get started, trial, purchase, and explore new features is essential to delivering results for our customers. As a designer in this space, you’ll be instrumental in making that happen.
Currently, the Growth team is working to increase the adoption of GitLab Duo, our AI solution that supports developers across the entire software development lifecycle. You’ll work with the team to make it easier for customers to start a free trial and purchase a subscription, set up GitLab Duo, assign seats, and discover new features.
Looking ahead, your focus will be on onboarding and adoption across GitLab's core platform. Your user-centered approach will be crucial in key areas such as user registration flows, onboarding for free and paid customers, feature discovery, trials, and purchasing. The Growth team works across the product, offering a variety of interesting and challenging opportunities to explore new product areas and contribute to their success.
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What you’ll do:
- You’ll work alongside UX Researchers, Product Managers, and Engineers to iterate on new features within the GitLab product.
- You’ll collaborate with teams across the product to help improve the discoverability and adoption of features in their product areas.
- You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and high-fidelity visual designs.
- You’ll help develop hypotheses and establish clear success metrics to test new features or product changes and determine their impact on user experience and business outcomes.
- You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
- You’ll undertake usability testing to validate your thinking. (We’ve got an excellent team of UX Researchers who can offer guidance, as needed.)
- You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole.
What you'll bring:
- Must have demonstrated experience working as a Growth designer, or working in a growth-relevant area such as onboarding, user acquisition, free-to-paid conversion, feature adoption, etc.
- Familiarity with product experimentation.
- Domain knowledge or background in DevSecOps.
- Experience fostering collaboration across multiple product teams and stakeholders.
- Experience conducting your own research with a variety of methods, and strong decision making skills for when to do research.
- Strong visual design skills with the ability to balance leveraging the design system and recognising when a unique component is needed.
About the team
Product Design supports the teams at GitLab by becoming experts in our stage group, educating ourselves about the entire product, and staying engaged with user and business goals. We partner closely with our stable counterparts in Product Management and Development. As Product Designers, we are the owners of design judgment. We start with a problem to solve and always first consider what the best experience for the user would be.
How GitLab will support you
- Benefits to support your health, finances, and well-being
- All remote, asynchronous work environment
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
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The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.