If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

As a Junior Account Manager in the Retail Department, you will play a pivotal role in managing and optimizing relationships with our retail partners. You will support the Retail Manager in daily operations, ensuring partners receive excellent service and contribute to the department's growth objectives.

THE JOURNEY

• Account Management: Assist in managing a portfolio of retail partners, ensuring their satisfaction and retention on the Glovo platform.
• Performance Analysis: Monitor key performance metrics, providing partners with insights and recommendations to improve their sales and operations.
• Partner Support: Act as the main point of contact for daily operational issues, solving problems promptly to maintain partner satisfaction.
• Market Research: Conduct market analysis to identify growth opportunities and potential new retail partners.
• Sales: Negotiate and sign contracts with new partners to join.
• Collaboration: Work closely with other departments such as Marketing and Operations to ensure alignment and execution of strategic goals.
• Reporting: Prepare regular reports and presentations on performance and opportunities for internal stakeholders and partners.

WHAT YOU WILL BRING TO THE RIDE

• Opportunity to work in a fast-growing and dynamic industry.
• A challenging and fulfilling role with a supportive team.
• Competitive salary and benefits package.
• Professional development and growth opportunities.
• A challenging and fulfilling role with a supportive team.
• Competitive salary and benefits package.
• Professional development and growth opportunities.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Meal credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
• 👪 Enhanced parental leave and office-based nursery options.
• 📚 Access to professional training and resources to advance your career.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!