Join our HelloFresh family

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 16 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz

The role is based at our new site in Derby 📍

About the role 

Reporting into the Snr Director of UK Operations, this  role is critical for managing the newly automated distribution center in Derby,  which will eventually handle 70% of the UK volume. The position requires a strong leader who can drive performance, manage leadership development, and oversee approximately 280 employees.  The role will hold  responsibility for improving site operations, overseeing support functions with a focus on KPI achievement and operational excellence

What you’ll do

• You are responsible for the leadership, engagement, coaching and strategic development of the production management team at the site - our most important asset. You work together on target agreements, performance assessments, you train and motivate your employees for further development
• You will have complete responsibility for the Site budget, and approach it strategically, ensuring that financial resources are allocated wisely to support both immediate operational needs and long-term organizational growth
• You serve as the main sparring partner for leaders in other operational areas of production like fulfillment planning, production controlling, intra-logistics, quality assurance and work together on the optimization of the respective key figures like productivity, error, complaint rates, employee turnover and the overall standard metrics
• You ensure compliance with externally and internally specified quality standards, hygiene and safety regulations
• You further ensure that all site activities are conducted in accordance with company policies and within the site objectives and costs budget ). You will accomplish this by overseeing all site activities, making yourself accountable for the same as well as reviewing and evaluating initiatives planned for the site. 
• You set up and implement new processes, analyze and improve old ones and proactively contribute to their standardization 
• You are responsible for the leadership, engagement, coaching and strategic development of the production management team at the site - our most important asset. You work together on target agreements, performance assessments, you train and motivate your employees for further development
• Management of the project portfolio to achieve corporate goals including safety rates, customer service, productivity and cost control
• You represent HelloFresh in matters such as occupational safety and environmental protection  with local authorities & external officers 
  
  

What you’ll bring

• You bring 10+ years of professional experience in the site management and a proven track record of leadership in a large scale & high-performance production environment, ideally in the FMCG space, food, packaging, logistics, automotive or pharmaceutical industry 
• You possess a deep knowledge of / background in lean and agile production, fulfillment, food manufacturing, safety & quality and are familiar with HACCP standards. Ideally you are also experienced with the IFS certification and the Six Sigma method 
• You demonstrate the ability to effectively motivate, develop and manage a large team along with change at scale - culture and transformation are critical parts of our success, and you are directly responsible for driving both
• You work data-driven, structured and bring an highly analytical mindset as well as attention to detail
• You have a great interest in spending most of your time on the shop floor and working directly with all levels of staff to continuously improve operational processes
• You influence st with strong communication skills, which you adjust to different audiences (from top management to entry level), professionalism and conscientiousness. These skills enable you to gather input and drive alignment among a set of diverse stakeholders  in a complex and fast-paced environment
• You are highly customer-centric, work purposefully with all stakeholders to solve problems and always strive to meet or exceed their expectations

 

What we offer

• Fuel your career with excitement! Join the globally leading digital-first FMCG company.
• Immerse yourself in a diverse global community of 90+ nationalities.
• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership eligible at 3+ months of service (different options available)
• Bupa private medical insurance (including dental & family cover options)
• Electric vehicle scheme
• Bippit account - financial support
• Professional development budget with Learnerbly 
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Eye care scheme
• Cycle to work scheme
• Group Life Assurance