We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
The role
The IT Infrastructure Engineer Support will be responsible for the management, troubleshooting, and resolution of infrastructure issues, ensuring business continuity for the organization's IT systems. The ideal candidate will have hands-on experience in any of the technologies like Linux and Windows administration, VMware management, storage systems, and backup solutions. They will be responsible for maintaining uptime, addressing priority incidents (P1,P2,P3 and P4), and ensuring timely resolution to minimize impact on business operations.
What you’ll bring
- Collaborate with cross-functional teams to troubleshoot and resolve critical system and infrastructure issues.
- Perform day-to-day management, monitoring, and troubleshooting of Linux and Windows servers.
- Handle server patching, updates, performance tuning, and security configurations
- Ensure proper backup, disaster recovery, and high availability of critical systems.
- Monitor, manage, and troubleshoot VMware infrastructure including ESXi hosts, vCenter, and virtual machines.
- Conduct regular health checks, capacity planning, and resource optimization within the virtual environment.
- Monitor storage capacity, performance, and ensure the integrity of data storage
- Troubleshoot virtual machine performance issues and manage snapshots.
- Monitor daily backup jobs, troubleshoot failed backups, and perform restores, as necessary.
- Monitor infrastructure systems, addressing alerts related to system performance, availability, and resource usage.
- Proactively identify potential issues and apply fixes to prevent critical incidents.
- Perform vulnerability assessments and patch management across the Linux, Windows, and virtual environments.
- Maintain detailed documentation of system configurations, changes, and incidents.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.