Our Company
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
About the role
We are hiring an experienced SAN Storage Specialist to provide Level 3/ Level 2 support for SAN and storage systems. The role involves managing storage infrastructure, ensuring disaster recovery, and supporting complex IT environments. The ideal candidate will have 5-10 years of experience in storage technologies, strong knowledge of Hitachi Storage systems and expertise in SAN switch administration. This role requires collaboration with global teams, proactive problem-solving, and adherence to ITIL frameworks.
Key Responsibilities:
- Provide Level 3 / Level 2 supportfor SAN, NAS and storage systems including incident, change and problem management aligned with ITSM frameworks.
- Manage Disaster Recovery, Backup and Recoverystrategies ensuring business continuity and storage optimization.
- Collaborate with Hitachi Service Delivery Managers, Account Teams, and customers to deliver and implement storage solutions.
- Stay updated on emerging technologies and provide technical escalation supportfor L1/L2 teams.
- Administer Hitachi Storage systems(VSP, HNAS, HCP) and SAN switches (iSCSI, Fibre Channel, FCoE).
- Perform storage replicationusing technologies like GAD, TrueCopy, and Universal Replication.
- Conduct capacity and performance analysis proactively addressing bottlenecks and potential issues.
- Maintain runbooks, configuration documentation and drive continuous improvement initiatives.
- Provide 24x7 on-call supporton a rotational basis and ensure timely incident updates to stakeholders.
- Adhere to health, safety, and security policies, reporting vulnerabilities or breaches as required.
Requirements:
- 5-10 yearsof experience in storage technologies (Block/File/Object) and SAN switch administration.
- Expertise in Hitachi Storage systemsor equivalent (DellEMC, NetApp, HPE).
- ITIL certification (preferred) and relevant storage certifications (added advantage).
- Strong communication, collaboration, and customer-centric skills.
- Bachelor’s degree in IT or related field.
About us
We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.
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Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.