We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
The team
The Systems Engineer is part of a a customer facing team in the Hitachi Vantara's Global Delivery (Professional Services) division. You will be responsible for the delivery of Block Storage / SAN / NAS / Archiving as a Service to a specific client, based on agreed SLAs, maintaining a high level of customer satisfaction. Besides operational tasks it also includes project-based work depending on customer needs.
The role requires participation for On-Call duty.
The role
Systems Engineer Storage with aspects of an Architect and Consulting role for Hitachi's portfolio
Show expertise to be able to participate within a Subject Matter Expert group
Planning, Coordination, and Installation of system software upgrades following customer processes and procedures
Take technical ownership of assigned incidents, problems, changes, or other tasks (troubleshooting, customer workshops, etc.) whilst guaranteeing the SLAs
Report to the regional Service Delivery Manager to highlight improvement potential and technical innovations for the storage service and architecture
Participation on On-Call rotation
What you’ll bring
You have 5+ year of experience as a Systems Engineer
You have wide experience in infrastructure environments/architectures (Storage, Network, Compute, Operating Systems)
You speak fluent German and English
You have an innovative nature and are actively looking for solutions to cover challenges
You possess good analytical, problem solving and communication skills
You can work independently and are self-motivated
Programming/Scripting capabilities are a plus
Having knowledge of Hitachi products and services is a plus
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.