JOB SUMMARY

The Benefits Manager will own, manage and administer Iterable’s leave of absence and benefits programs. In this role you’ll be responsible for the design of cost effective, value added, competitive benefit programs to attract and retain global Iterators. 

PRIMARY RESPONSIBILITIES

• Oversee the administration and manage full end-to-end lifecycle employee benefits programs for 600+ employees, including health, dental, vision, life insurance, and wellness initiatives.
• Manage relationships with benefit providers, negotiate contracts, and ensure the competitiveness of the benefits package.
• Administer and maintain employee benefits records in ADP; Process new hire and qualifying event transactions, own benefit vendor file feeds, audit and regularly troubleshoot errors and consistently work to improve experience in the portal. 
• Proactively manage invoicing processes for all vendors including conducting monthly audits to ensure accuracy of enrollments and payment. 
• Partner with Finance, Payroll, and Legal functions as required regarding plan operations, contracts, funding, invoicing and accounting.
• Manage full end-to-end ownership of leave of absences, accommodations, time off, life, and disability policies in partnership with leave TPA.
• Designs benefit-related material, creates and facilitates benefit presentations for new hire orientation and annual open enrollment.
• Partner with benefits consultants to manage all federal, state, and local compliance, filings, reports, and audits related to the administration of employee benefit programs.
• Drive consistent improvements by evaluating internal processes to reduce costs and increase efficiency.
• Stay abreast of benefit trends in the market, analyze, evaluate and propose improvements based on data, compliance and relevancy. 
• Serve as a subject matter expert and escalation point for benefits-related questions.
• Drive benefits education through ongoing communications and training to increase awareness, participation and understanding of Iterable’s benefit program.
• Assist in international benefits and leave administration. 
• Manage COBRA benefits administration and third-party vendor.

REQUIRED QUALIFICATIONS

Core Competencies:

• Strong interpersonal and communication skills to maintain effective working relationships with internal and external partners.
• Must have strong attention to detail, and the ability to accurately deliver in a fast-paced environment. 
• Solid analytical capabilities, decision-making skills, and ability to exercise appropriate judgment.
• Driven, innovative, resourceful and critical  thinker capable of adapting and driving positive, progressive change proactively.
• High level of discretion with strong integrity and the ability to effectively manage and maintain the confidentiality of information.
• Strong Microsoft Excel skills. 

Perks & Benefits: 

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $102,500 - $158,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.