Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.
Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.
Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.
How you will make an impact:
Customers trust Iterable with sensitive information, expecting us to safeguard their data. Iterable's Security team leads a cross-functional effort across the company to ensure that all systems remain secure in support of Iterable's core values, and to provide assurance to our customers that we will be good stewards of their valued data. The Security team actively leads the effort to improve Iterable's security posture in concert with other groups as they develop or launch new features and services. As Engineers, we believe in security through automation, assessments, technical reviews and vulnerability evaluation. Our footprint spans across the entire company at all levels, throughout the complete development lifecycle. You'll report directly to the Senior Manager of Product Security.
We aim to create a compelling, well-documented, and holistically managed security program. We are looking for individuals to join our vibrant Security Engineering team to move the current state of security to the next level. We strive to improve our cloud security capabilities, and support our peers in building an amazing product through creating an environment which fosters security by design. To summarize, we want you to share and be a part of our grand plan!
One of our core values is “Growth Mindset,” and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.
In this role you'll get to:
- Review system designs and implementations, and consult with engineers across the organization to identify and/or avoid security issues through alignment with security standards and best practices, document and ensure security issues are appropriately remediated
- Leverage subject matter expertise of systems and infrastructure to propose solutions and drive architectural improvements which address classes of security vulnerabilities
- Develop and implement cloud and infrastructure security architecture and contribute to overall strategy and roadmap plans
- Participate in the selection, design, development, implementation, and management of automated security testing tools, such as cloud security posture management and image vulnerability scanners
- Promote DevSecOps principles and implement Infrastructure as Code (IaC) scanning and policy enforcement to ensure deployments via Terraform, AWS CloudFormation, or similar, are secure and compliant with standards and guidelines
- Coordinate and participate in penetration tests of our cloud services
We are looking for people who have:
- Experience providing cloud security subject matter expertise and guidance to people external to a security team
- Solid understanding of cloud security vulnerabilities defense techniques and security best practices, including AWS security practices and present-day threats
- Knowledge of system and infrastructure hardening and monitoring best practices in a cloud environment
- Experience with modern cloud infrastructure including EC2, EKS, Kubernetes, workload orchestration, data stores (relational DBs, NoSQL and document DBs), object stores(S3) and event streaming
- Strong working knowledge of AWS services and security concepts including AWS Organizations, AWS Identity (SSO), Identity and Access Management (IAM), Service Control Policies (SCPs), Virtual Private Clouds, Elastic Load Balancers, AWS CloudTrail, and Security Groups
- Proficiency in an AWS-compatible programming language, such as Python, Ruby, Java, or Go
- Working knowledge of Elastic Container Service (ECS) is a plus
Perks & Benefits:
- Paid parental leave
- Competitive salaries, meaningful equity, & 401(k) plan
- Medical, dental, vision, & life insurance
- Balance Days (additional paid holidays)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
The US base salary range for this position at the start of employment is $129,500 - $200,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.