Driver Operations Team Lead

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4 months old

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Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!
 
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
 
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.
 
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence. 

What you’ll do

  • Recruitment of quality Fleet management drivers into the fleet.
  • Ensure operational process can run smoothly & ensure smooth implementation of new projects.
  • Provide training to Fleet management drivers/vendors.
  • Planning and managing logistics, transportation, and customer services.
  • Keep track of quality, quantity, delivery times, transport costs, and efficiency.
  • Resolve any arising problems or complaints to ensure customer satisfaction.
  • Identifying operational requirements and opportunities for improvement.
  • Develop new processes and procedures to enhance recruitment and operations processes.
  • Creative problem-solving, strong critical thinking, and a get-things-done mentality.
  • Participates in meetings and presentations.
  • Able to travel and work upcountry.

    • What you’ll need

  • At least 5 years experience in Supply Chain or Fleet management service
  • Good command in English (Reading, Speaking, Writing & Listening)
  • Require skills in Communication, Collaboration, and Presentation
  • Rationale thinking & good teamwork
  • Strong analytical and problem-solving skills
  • Detail-oriented with coordination skills
  • Work experience in Operations, Logistics, Project Management, or related roles.
  • Computer skills (Microsoft Word, Excel, PowerPoint, Microsoft Project), advanced in Microsoft Excel and PowerPoint are a must.
    • To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
    This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

    สำหรับผู้สมัครทุกคน ลาลามูฟ เคารพในความเป็นส่วนตัวของคุณและมุ่งมั่นที่จะปกป้องข้อมูลส่วนบุคคลของคุณ
    ประกาศนี้จะแจ้งให้คุณทราบว่าเราจะใช้ข้อมูลส่วนบุคคลของคุณอย่างไร,อธิบายสิทธิความเป็นส่วนตัวของคุณ และการคุ้มครองตามกฎหมายเมื่อคุณสมัครงานกับเรา โปรดใช้เวลาอ่านและทำความเข้าใจประกาศนี้
    ประกาศความเป็นส่วนตัวของผู้สมัคร: https://www.lalamove.com/th-th/candidate-privacy-notice 
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