Operations Support Associate (KYC)

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7 months old

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Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple, and affordable. At the click of a button, individuals, small businesses, and corporations can access a wide fleet of delivery vehicles operated by professional driver partners.

Powered by technology, we seamlessly connect people, vehicles, freights and roads, moving things that matter and bringing benefits to local communities in 11 markets across Asia and Latin America.

What you'll do:

  • Ensure accuracy of all data related to Driver Support
  • Develop a process improvement for all Offboarding, KYC, Cashout, Insurance, COA,
  • Change Driver Info
  • Develop and implement strategies to retain existing drivers.
  • Analyzes data to identify trends affecting driver retention.
  • Collaborates with other teams for targeted driver engagement programs.

    • What we seek:

  • Someone with keen attention to details, a love for clerical work and a background in insurance

    • What you'll need:

  • 1-2 years of administrative assistance experience
  • Must know how to effectively use PIVOT and VLOOKUP functions in Google Sheets
  • Background in insurance would be preferrable
  • Must be willing to work in the Paranaque Integrated Terminal Exchange (PITX)
    • To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
    This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

    To learn more about Lalamove Philippines, please visit follow our LinkedIn Page: www.linkedin.com/company/lalamove/
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