About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees’ well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team, and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let's grow together.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row!
The Account Executive (AE) at LogicMonitor is responsible for business development and the full sales cycle from initial outbound prospecting, securing first meeting, demo, POV and through to contract sign off. For the business development component of the role you will be expected to map out strategic accounts for your assigned territory and/or verticals using a combination of outbound calls, LinkedIn messaging and creative ideas to help you build organic pipeline. In addition to your own prospecting activities you will also work closely with business development representatives and channel reps to prospect and manage inbound leads. As the Account Executive on your sales opportunities you will take responsibility for the initial contact discovering business needs and challenges, demo our platform to a technical audience and manage with a proof of concept to get technical sign off and navigate contract negotiations whilst maintaining high value for our solution. You will engage key our presales, tech support and product management, occasionally our executive team to help win new business opportunities. The AE will coordinate professional service scoping calls and customer success hand-over calls with new customers. The AE will also work closely with our Marketing team to staff events and ensure follow up on leads. Finally, the AE must accurately forecast their sales opportunities back to the LM Management Team.
You will have experience in managing complex sales cycles, navigating enterprise organisations to build solid engagements with multiple stakeholders. You will be an extremely positive individual who sees challenges as opportunities and has the ability to motivate and lead by example. The role will involve travel and you should expect varied working hours. We are looking for goal oriented candidates who understand how to build a plan for business development across a territory. The AE acts as the primary contact for prospects managing the relationship from the LogicMonitor side.
Here's a closer look at the duties in this key role:
- Identify and prospect into target accounts
- Meet activity targets for calls/emails/meetings
- Book 2 new logo meetings per week
- Attend 2 self sourced new logo meetings per week
- Understand the LogicMonitor technology platform and be able to present unique business value to prospects
- Implement Vista Value Selling methodology / sales process to move prospects through the sales cycle
- Assist prospects progress through sales cycle by engaging our presales, product and management teams
- Trial optimisation (proactively adding dashboards, creating sample reports, etc. for all trial prospects)
- Learn how LogicMonitor solves customer problems and be able to tailor the solution to different types of customers and use cases
What You'll Need:
- 5+ years of B2B sales experience
- 2+ years of SaaS sales experience
- 5+ years selling into the public sector
- Experience working and selling through partners
- Ability to simply articulate complex technologies
- Proven track record of exceeding sales quotas
- Success closing net new accounts while working existing accounts
- Experience in prospecting and outbound outreach to book first contact meetings
- Experience of managing a complex sales cycle and documenting activity in a CRM
- Motivated self-starter, able to work autonomously as well as part of a team
- Excellent communication skills with a solid grasp of the English language both written and verbal with competent presentation skills
- Proven experience of negotiating new business opportunities
- Proof of meeting or exceeding sales targets in a software sales role
- Manage and fill a pipeline with limited help from an inside Market Development Team
- On a weekly basis provide LM managers a monthly & quarterly forecast
- Travel required
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