At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

As the Team Member Experience Program Lead, you will play a pivotal role in understanding the unique needs of our team members, with a special emphasis on underrepresented talent. Your primary responsibility will be to design and implement comprehensive career development initiatives that empower employees at all stages of their career journey. By focusing on individual growth and organizational needs, you will ensure that our team members have the tools and opportunities to excel and advance within the company.

A key aspect of this role involves deeply understanding the barriers for team members to develop and grow into manager and/or senior leadership roles. You will lead efforts to create tailored development initiatives that align with Lyft's values and business objectives. These may include rotational programs, internal mobility policies and procedures, sponsorship or mentorship programs, peer learning, external speaker series, etc. By collaborating with Talent Management, DEIB and other People team and business partner stakeholders, you will ensure that these career growth initiatives are effective and contribute to a diverse and inclusive leadership team and culture. Your work will be instrumental in driving continuous improvement and accountability in fostering a thriving career development environment at Lyft where everyone belongs.

Why Join us? 

As a Program Lead, you will help shape the future of our workforce by designing career development solutions that inspire growth and drive performance. You’ll have the opportunity to work with talented professionals across the company, build innovative growth initiatives, and make a lasting impact on employee development. If you thrive in an environment that values creativity, technology, and continuous improvement, this is the role for you!

Responsibilities:

• Career Growth Solution Design: Create and implement comprehensive career development solutions that are engaging, accessible, and tailored to meet the diverse needs of our workforce, particularly focusing on underrepresented talent.
• Content Development & Curation: Collaborate with subject matter experts to create content that is relevant and enhances employee performance and career progression.
• Program Management & Delivery: Manage and deliver multiple career growth initiatives, ensuring high-quality outcomes with minimal supervision.
• Collaboration: Work closely with team members, managers, leaders, and subject matter experts to ensure career growth solutions are aligned with business needs and priorities.
• Assessment & Feedback: Implement assessment tools to evaluate program effectiveness and drive data-informed improvements.
• Innovation & Continuous Improvement: Stay informed about the latest trends in career development and contribute innovative ideas to enhance the effectiveness and reach of future initiatives. 

Experience & Skills:

• Experience:
• 3-5 years of experience in employee development, diversity, equity, inclusion, and belonging (DEIB), learning and development (L&D), or a similar field.
• Proven ability to collaborate with subject matter experts and stakeholders to create impactful career growth solutions.
• Skills:
• Experienced in fostering an inclusive environment, valuing diverse perspectives, and developing talent pipelines to ensure leadership continuity.
• Adept at crafting career growth initiatives, promoting inclusivity and belonging.
• Competent in developing engaging career development content and actively engaging stakeholders to drive program success.
• Skilled in overseeing multiple initiatives, effectively prioritizing tasks, and leveraging data to inform decisions and assess outcomes.
• Proficient in managing complex projects independently, identifying challenges, and implementing strategic solutions.
• Mindset:
• Curiosity and passion for continuous growth, with a self-directed interest to explore career development trends and innovations.
• Strong collaboration skills with the ability to work with cross-functional teams and subject matter experts.
• Commitment to DEIB and accessibility, ensuring career initiatives are inclusive and accessible for all employees.

Benefits:

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.  

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected base pay range for this position in the New York City area is $84,000 - $105,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.