Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Partner Relationship Manager
Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We’re a SaaS company supporting police forces. We build powerful, scalable, and elegant software that sets a new standard for the tools our first responders rely on. Our users are diverse. We are therefore committed to fostering diversity of thought and experience within our team.
Mark43 is expanding its Alliances team and looking for an enthusiastic and ambitious Partner Relationship Manager. This position requires 50% travel. The ideal candidate is passionate about implementing the next generation of police technologies and has a well-developed understanding and appreciation of the advantages of enterprise SaaS solutions. This is a new department for Mark43, and the growth of the role is very important.
As the Relationship Manager this role will be critical in driving growth through strategic partnerships with resellers and distributors. The ideal candidate will possess a deep understanding of the law enforcement landscape and be adept at managing relationships, negotiating contracts, and developing go-to-market strategies to enhance partner performance.
What You’ll Do
- Partner Development: Identify, onboard, and manage relationships with resale partners, including distributors and resellers.
- Strategic Planning: Collaborate with internal stakeholders to develop and implement strategies that align with company goals and drive partner success.
- Training and Support: Provide training and resources to partners to ensure they understand our software solutions and can effectively sell them to the right customers.
- Performance Monitoring: Track and analyze partner performance metrics, providing insights and recommendations for improvement.
- Collaboration: Work closely with marketing, product, and customer success teams to create effective promotional materials and campaigns that support partners.
- Feedback Loop: Gather feedback from partners and relay it to internal teams to help refine products and services.
- Additional: Assist in the integration partner program in managing key and strategic product partners.
What You’ll Need
- Passion for supporting police, first responders, and other government agencies.
- 3-5 years of experience in Public Sector partner management, account management, channel sales, or business development, preferably in the software or technology sectors.
- Knowledge of law enforcement operations and software solutions is highly desirable.
- Prior experience working cross functionally with product management, legal, and marketing teams.
- Strong negotiation, communication, and interpersonal skills.
- Strategic thinking and problem-solving capabilities.
- Preferred experience working with product partnerships.
What you can expect from us:
- Constant collaboration with numerous Mark43 teams, including Customer Success, Delivery, Product Management, Marketing and Growth.
- Tremendous opportunity for growth, both personally and professionally.
- Building mission-critical and socially responsible software to enable first responders to better serve their communities.
- A team that respects and embraces your ideas and expertise.
- Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain.
- A workplace dedicated to supporting and bettering community safety and government.
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