Senior Manager - Fulfillment & Experience (Strategy)

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About the Team:

Being part of Meesho’s Fulfillment and Experience (F&E) team as Senior Manager will zip you to the cockpit of our ever-burgeoning rocketship. And you’ll shape the experience of Bharat’s next billion e-commerce users. We’re an eclectic mix of over 100+ professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities.

At Meesho, we focus on improving supplier experience from the supply chain point of view. Our ambitious targets drive us to reimagine ways of enabling the suppliers in the ecosystem at first mile pickup and returns delivery. This means a host of “zero-to-one” projects and solving challenging problem statements. We focus on personal growth and fun at work just as much as we do on working hard. That is why we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions. 

About the Role:

We are looking for a strong, independent, and innovative problem solver to join Strategy & Operations team for Fulfilment & Experience. As a Senior Manager, Strategy & Ops, you’ll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. You’ll get complete autonomy in terms of team and processes that you would want to set up. You’ll also be responsible for shaping up the right solutions in coordination with the product team in case your solution requires tech interventions. 

What you will do

  • Manage end-to-end process of strategic planning, improve operating systems of the org
  • Interact with stakeholders like 3PLs to drive strategic projects
  • Engage with internal stakeholders like cross functional teams, Meesho Leadership, etc. to present review docs and presentations
  • Work closely with Product team to create product roadmap and solutions
  • Manage a large strategy team of managers and assistant managers
  • Identify key problems, set priorities, and come up with solutions to drive implementation in different types of projects
  • What you will need

  • B.Tech/ MBA full time from premium colleges
  • 4-6 years of overall experience, with at least 2 years of experience in Management consulting/ Strategy & Ops/ startup tech companies (preferably with E-commerce background)Experience in Fulfillment, 3PL Logistics and the entire supply chain process, and experience in similar tech startups preferred
  • Someone who can handle both strategy formulation and implementation
  • Excellent analytical and problem-solving skills; high sense of ownership
  • Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects
  • Strong growth track record in the past professional career
  • Proven leadership skills with a managerial experience of minimum 3 years
  • Outstanding written, oral Communication skills and organizational ability
  • About us 

    Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

    Our Mission

    Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost.  Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company’s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.

    Culture and Total Rewards

    Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at  Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate -  influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like “Reflections”, “Listen or Die” , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all  embody these principles. 
    We provide market leading compensation - both cash and equity-based - specific  to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.

    Know more about Meesho here : https://www.meesho.io/