At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it is so special to be a part of Mitratech!

As a part of our expansion, we are searching for a Level III Test Engineer to join us and work closely with a geographically distributed team across the US, Mexico, and India. In this role, you will be responsible for ensuring quality, which is at the heart of engineering practices, with a bias towards test and tooling automation. Additional responsibilities include reviewing client reported defects, performing triage and research, designing test plans and test cases, and developing QA solutions for web-based enterprise applications.

Essential Duties & Responsibilities

• Reproduce reported client issues in a QA environment; document reproduction steps clearly to assist the development and support teams in crafting solutions
• Engage with clients to discuss reported issues, gather the required information, and clarify details.
• Collaborate with Support, Product Management, and Engineering teams to troubleshoot and resolve client issues.
• Create tickets in defect backlog and provide detailed information to assist the scrum team to resolve the defect
• Collaborate with Product Owners and Scrum teams to create, maintain and execute automated test cases/test scripts to ensure thorough testing of software products
• Conduct peer reviews of other team members’ test plans and test cases
• Deploy and build the test environment(s) and generate the relevant test data as needed
• Contribute to a culture of high quality, personal ownership, and customer-focused execution
• Produce high quality, reusable and maintainable automated testing solutions

Required Skills & Experience

• 6+ years of extensive manual and automation testing experience including 3+ years in automated testing.
• Proficiency in testing tools such as Cypress and K6
• Proficiency in JavaScript
• Experience with GitHub or other source control management tool
• Experience in Test Cases Management Systems like TestRail, Defect Management tools like Jira.
• Proficiency in authoring, reviewing, writing, and executing manual and Automated test cases
• Good knowledge of testing web applications on Cloud Platforms Development (AWS).
• Good knowledge in SQL and relational database concepts
• Experience with Continuous Integration / Continuous Deployment (CI/CD) practices using Cypress Cloud
• Experience in working with a team of 5-6 Maintenance Engineers.
• Experience with Agile development methodologies (e.g., Scrum or Kanban)
• Experience in working as maintenance QA who collaborates with all stakeholders (Clients, Support, Product and Maintenance team)
• Bachelor's degree in engineering or equivalent

Desired Skills

• Test Driven Development, Behaviors Driven Development
• Rest API, JavaScript, HTML, CSS, K6, Web Services
• Exposure to BI and DWH tools testing
• Cloud Platforms (Azure, AWS)
• API tools like Postman, Soap UI
• Experience with data masking technology

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.