MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

Summary

MongoDB is hiring a Receptionist within our NYC headquarters location. The role will report into our NYC Senior Workplace Manager, which is within the wider Americas Employee Experience department. 

We are seeking someone who is friendly, organized and detail oriented, who enjoys being the go-to person and is a genuine office and employee experience ambassador. This is a full-time/in office position and will help support the 850+ on site employees across a variety of teams.

Key Responsibilities

• Manage the reception desk and lobby to maintain an organized, professional, and welcoming office environment
• Greet and assist visitors and guests in a courteous and professional manner
• Register visitors and guests in the building portal to ensure accurate visitor tracking
• Oversee the visitor check-in and desk booking system, ensuring smooth operation
• Manage access card procedures in line with office security protocols
• Receive and sort mail, packages, and deliveries, ensuring timely distribution and maintaining internal customer satisfaction
• Assist with placing inventory orders as needed
• Respond to, track, and action employee requests via the internal ticketing system in a timely and efficient manner
• Manage the office seating chart and implement updates as needed
• Collaborate with local teams on various events to ensure smooth execution and support as needed
• Assist with ad hoc projects to support office operations and team initiatives

Requirements

• 3-5 years of experience in a receptionist or administrative role,ideally in a corporate environment, hospitality experience is a huge plus
• Professional and positive demeanor with excellent customer service skills 
• Strong organizational skills and attention to detail
• Adaptability with the ability to handle shifting responsibilities as needed
• Reliable and punctual , with a strong work ethic
• Resourceful and proactive, able to handle issues independently and find solutions quickly
• Proficient user of technology as well as MS office applications, Google Suite

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID #4253048627