About Netskope
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.
About the position:
The Employee Relations Manager plays a crucial role in maintaining and enhancing positive employee relations within Netskope. This role is responsible for fostering a harmonious work environment, resolving workplace conflicts, and ensuring compliance with company policies and relevant employment laws. The Employee Relations Manager will collaborate with HR leadership, managers, and employees to promote a culture of respect, open communication, and fairness.
Responsibilities:
- Workplace Investigations: Conduct prompt and thorough investigations into employee complaints, maintaining confidentiality and impartiality throughout the process.
- Manage the Documentation and Tracking of Employee Relations Issues: Maintain accurate records of employee relations activities, investigations, and outcomes. Generate reports and analysis as needed.
- Policy Development: Develop, review, and update company policies related to employee behavior, conduct, and standards to ensure alignment with legal requirements and industry best practices.
- Compliance: Stay up-to-date with employment laws, regulations, and industry trends, and ensure that company policies and practices are in compliance with relevant legislation.
- Employee Communication: Serve as a point of contact for employees to discuss concerns, provide feedback, and seek guidance on workplace issues. Facilitate communication between employees and management.
- Training and Development: Develop and deliver training programs and materials related to employee relations, conflict resolution, and workplace behavioral standards.
- Performance Management: Collaborate with HR and management to address performance-related issues and support the development of performance improvement plans.
- Culture and Engagement: Contribute to initiatives that promote a positive and inclusive workplace culture, including employee engagement programs and diversity and inclusion efforts.
Requirements:
- 5+ years of experience in human resources, with a focus on employee relations.
- Strong understanding of employment laws, regulations, and best practices.
- Excellent interpersonal and communication skills, with the ability to maintain confidentiality and handle sensitive situations tactfully.
- Strong organizational and analytical skills, with attention to detail.
- Proficiency in HR software and tools.
- Certification in HR or Employee Relations (e.g., SHRM-SCP, PHR, or equivalent) is a plus.
- Global HR experience is a plus.
Education:
- Bachelor's degree preferred in Human Resources, Business Administration or a related field (Master's degree preferred).
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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.