About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

We are seeking a detail-oriented and experienced QA Engineer to join our team, specializing in DNS as a Service (DNSaaS). The ideal candidate will be responsible for ensuring the quality, reliability, and performance of our DNS services through rigorous testing and analysis. This role requires a deep understanding of DNS protocols, networking, and cloud-based services.

What's in it for you

You will be a member of the Quality engineering team using state of the art tools and technologies to test, qualify and benchmark a performant and scalable system that processes customer traffic at cloud-scale. As a QE engineer you should understand the technology, customer usecases, and come up with a robust test plan which covers functionality, E2E and solution test scenarios. You will also automate all variations of testsl. You will participate in design discussions, understand usecases, provide feedback at solution level, challenge the design to think about corner cases etc.

What you will be doing

Design, develop, and execute test plans and test cases for DNS services.
Perform functional, regression, performance, and security testing on DNSaaS platforms.
Collaborate with development teams to understand service requirements and implementation details.
Identify, document, and track software defects and issues using a bug-tracking system.
Automate repetitive test cases using appropriate tools and frameworks.
Validate DNS queries, responses, and configurations to ensure accuracy and reliability.
Conduct thorough performance testing to assess service scalability and response times.
Review and analyze logs and network traffic to troubleshoot and diagnose issues.
Ensure compliance with industry standards and best practices for DNS security and performance.
Participate in code reviews, providing feedback from a QA perspective.
Continuously improve QA processes and methodologies to enhance test coverage and efficiency.
Stay updated with the latest trends and technologies in DNS and cloud services.

Required skills and experience

8+ years of work experience in the areas of network or cloud security solutions
Proven experience as a QA Engineer, preferably in DNS or networking domains.
Strong understanding of DNS protocols (e.g., DNS, DNSSEC, DoH, DoT).
Experience with DNS servers (e.g., BIND, Unbound, PowerDNS) and cloud-based DNS services (e.g., AWS Route 53, Cloudflare).
Proficiency in scripting languages (e.g., Python, Bash) for test automation.
Familiarity with networking concepts and tools (e.g., Wireshark, tcpdump).
Experience with test automation tools and frameworks (e.g., Selenium, JUnit, TestNG).
Knowledge of CI/CD pipelines and tools (e.g., Jenkins, GitLab CI).
Excellent problem-solving skills and attention to detail.
Strong communication and teamwork abilities.

Education

BSCS or equivalent required, MSCS or equivalent strongly preferred

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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