Head of Delivery (English/German Speaking)

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At NFQ, we focus on Scaling Business—helping companies grow, optimize, and transform through technology and strategic consulting. With 800+ experts across 7 offices, we don’t just build software; we partner with businesses to solve complex challenges, drive efficiency, and unlock new growth opportunities.

Unlike traditional outsourcing, our approach goes beyond executing tasks—we advise, challenge, and co-create solutions that enable businesses to scale effectively. Whether it’s expanding into new markets, streamlining operations, or driving digital transformation, we are committed to delivering impact that lasts.

Why NFQ?
🔹 Fairness – We treat our colleagues, clients, shareholders, and the environment with integrity and respect.
🔹 Entrepreneurship – We think like entrepreneurs, taking smart risks and turning ideas into real impact.
🔹 Excellence – We go beyond expectations to deliver results that truly make a difference.

This role is your opportunity to take ownership, work with international teams, and play a key role in Scaling Business through technology. At NFQ, we don’t just hire great leaderswe empower and shape them. If you’re ready to drive real business outcomes and make a lasting impact, we’d love to meet you for the Head of Delivery position.

In this role, you will

  • Champion high-quality service delivery, ensuring that customer needs are not just met but exceeded.
  • Lead and develop your team, fostering a culture of growth, collaboration, and engagement while strategically planning resources for long-term success.
  • Build and nurture trust-based relationships with customers—understanding their needs, advising them in your area of expertise, and negotiating business terms that drive mutual success.
  • Partner with our sales team to seamlessly transition deals into strong, lasting partnerships.
  • Execute Business Unit plans with purpose, contributing to company-wide initiatives that shape the future of our business.
  • Work cross-functionally with other teams and departments, embracing collaboration to drive innovation and shared success.
  • What will you bring

  • A proven track record of leading and empowering teams, creating an environment where people thrive, grow, and deliver their best work.
  • Strong experience in building meaningful customer relationships—you know how to listen, anticipate needs, and negotiate with integrity to create win-win outcomes.
  • The ability to provide valuable insights and strategic advice within your Business Unit’s areas of expertise, helping clients make informed decisions.
  • A deep commitment to service excellence, ensuring that teams are aligned and motivated to meet and exceed customer expectations.
  • A strategic mindset with the ability to drive growth and development initiatives, balancing execution with long-term vision.
  • Exceptional communication skills in English, with the ability to present ideas clearly and compellingly. Fluency in German is a major plus.
  • But what truly sets us apart is our people. We thrive on challenges, and we expect you to as well. We are looking for a unique kind of leader—someone who is:
  • 🔹 Hungry for success – Ambitious, proactive, and always pushing boundaries.
    🔹 Growth mindset – Adaptable, always learning, and thriving in complex situations.
    🔹 Smart & analytical – Able to break down business cases and make data-driven decisions.
    🔹 A decent human being – Because integrity, respect, and collaboration matter.
    🔹 Well-connected & influential – A leader who inspires and brings people together.

    What you won’t find in this JD? Strict degree requirements or a demand for years of experience from top universities. With the right mindset, brain, and heart, you can learn anything—although education never hurts.

    Why you’ll love working here

  • 🏆 Join Vietnam’s Best IT Company – Recognized by ITViec for 7 consecutive years, including 2 successive years as the Winner. Work with some of the best minds in the industry and be part of a company that’s redefining how businesses scale through technology.
  • 💰 Competitive Compensation – We believe great talent deserves great rewards. Expect an attractive salary, performance-based bonuses, and a benefits package that reflects your impact. We value talent over salary budgets—exceptional contributions deserve exceptional rewards.
  • 🌍 Career Growth & Leadership Development – Work closely with NFQ’s leadership team, gain mentorship from experienced executives, and have direct exposure to high-level strategic decisions. Your growth is limitless, as long as you’re ready to step up, opportunities will always be there for you.
  • 🛫 Relocation Support (For Foreign Candidates) – Visa sponsorship, accommodation assistance, and a seamless onboarding experience. Focus on your work—we’ll handle the paperwork and logistics to make your transition smooth and hassle-free.
  • And Many More Benefits to Explore! But most importantly healthy work-life balance and an environment where you can thrive—professionally and personally.

  • At NFQ, you are not just taking a job—you are joining a company that empowers leaders, nurtures talent, and drives real business impact.
  • Location: Unit No.PF-08 on Podium Floor, Sapphire Tower 2, 92 Nguyen Huu Canh street, Ward 22, Binh Thanh District.
  • Working time: Monday - Friday (9AM - 6PM)