Last Mile Unit focuses on the final stage of delivery, where goods get from a distribution center directly to the customer's doorstep - ensuring a smooth and positive experience for the end customer. This Unit also tackles challenges like efficient routing in dense areas, on-time deliveries, and customer satisfaction.
Main Duties
On-ground project management for launching expansion hubs, andDay-to-day supervision of hub operations within his region or assigned areasConsequently, an RSM’s key performance goals are the following:Ensure that expansion hubs are sufficiently resourced and operational within the set target timelineEnsure that all hubs under his care are running smoothly and all operational gaps or problems are resolved promptlyEnsure that all hubs under his care are aligned and compliant with company protocols and directivesQualifications
Above average understanding of last mile logistic operationsProven supervisory or team management experienceProven cash management experienceProcess-driven; OrganizedThorough; Sharp and quick thinkingGood judgmentAbove average proficiency in MS Excel; Data processing and analysisValues excellence, integrity, and fairnessCan build rapport with riders, station heads, and mid level Managers
