Job Responsibilities
Maintain relationships with shippers and logistics service providers and coordinate freight pick-up and deliveries.
Daily Operation – Documentation Handling:
Assist FC Liaise with logistics service providers and customers to ensure on time deliveries.Manage shipping documentation for accuracy and the timely release of invoices from the customer.Maintain monitoring dashboard for all shipments processed to keep good tracking in the volume of activities.Help control on billing matters with logistics service providers to reduce the delay of payment processing to logistics service providers.
Vendor Management:
Assist and Manage and monitor performance of logistics service providers to ensure on time delivery of shipments.Participate in vendor performance review to ensure vendor adherence to committed lead time.Support insurance claim which arises from logistics service providers or internal trucking to ensure maximum recovery on losses.Work jointly with logistics service providers as well as Management Team on transport plan deployment to minimize transition difficulties during implementation.
Customer Management:
Liaise with internal and external customers on transportation matters to ensure smooth operations.Improve service level by identifying optimization of processes and procedures.
Freight Invoice Management:
Receive weekly/monthly manual invoices from logistics service providers.Manual freight audit.Submit payment approval.Job Requirements
Diploma/ Degree or equivalent.Minimum 2-3 years of professional experience in the transport/freight forwarding/logistics field related to freight forwarding and logistics.Logistics/third party logistics (3PL) industry know-how and background, conversant with commercial processes and operational viabilities.Superior communication and interpersonal skills are necessary; strong team player.An independent performer, he/she must be motivated and resilient, with an ability to deal with difficult customers and deliver even under pressure.Strong analytical skills to interpret and examine regulations required.Fluency in English in required.Highly proficient in MS Office or Google Docs platformsWilling to work on NIGHT SHIFT
