The role will also play a key role in supporting the leadership team of Ninja Van Philippines in enabling the rhythm of business to individual performance, specifically to Ninja Van Philippines. The role will be responsible for orienting the growth of the organization towards a shared direction, whilst honing effectiveness in communications, operational excellence, knowledge management and process improvement.

The position will sit within the Business Operations unit and will possess a strong grasp of the country’s strategy and goals, be familiar with the responsibilities of our business functions, partner closely with the Regional and Country stakeholders to align their Key Performance Indicators (KPIs) and advocate the use of data to drive objective performance conversations at every level of Ninja Van PH.

The team delivers against two functional pillars, namely 1. Core Operations (Data management for our KPIs/business metrics, program implementation and governance) and 2. Knowledge Management & Optimisation (Strengthen our internal policies and build advocacy through education and engagement).

Key activities include partnering with the Regional, Country management team, and Planning teams to manage the annual corporate strategic planning process across Ninja Van PH, leading the development of KPIs, engaging country management stakeholders through education and engagement, and general management of progress and timelines of key initiatives across the Ninja Van PH.

Support the Country Head and COO in the development and implementation of comprehensive business plans and initiatives of the different departments aligned with the country’s objectives

Be the main project manager of the total country planning scorecard (data management, KPI/metrics, program implementation and governance)

Provide comprehensive view of dashboards of performance based on the priorities of the country

Propose and lead cross-functional initiatives that would support the country’s priority

Work closely with Country Head, COO, and Unit Heads to to achieve project objectives

Identify dependencies and key support areas across the organization, and translate them into key metrics across the teams, Senior Management, and Country Management teams

Develop and conduct training/briefing sessions with the relevant teams

Evaluate and improve internal knowledge databases, platforms and tools to ensure program policies and guidelines remain relevant

Plan and execute key governance activities including in-year data reviews, KPI and data audits to uphold program relevance and integrity

Establish strategic partnerships that would support the priorities of the country

1-3 years of strong relevant experience in operations, business, and quantitatives

Specialization in relevant field (operations research, programming, data analytics, business planning, strategy, marketing, etc.) is a plus

Proven project management experience