2 days old

Accountable to attend to all related problematic delivery issues and close it within the agreed SLA

To verify and analyze the problematic delivery issues tagged

To prepare report on the related problematic delivery issues on daily and weekly basis

To ensure no PETs issues left unattended by EOD

To update the problematic delivery issues outcome as per received via email

Able to connect with people and communicate clearly

To ensure full adherence to Recovery's SOP

To ensure full compliance in 5's concepts

To ensure the relevant stakeholders are well informed with issue that tag to order(s), if required

To ensure the accuracy of data input into the recovery system

To assist Manager/Head for any ad hoc projects and analysis as and when required.

Diploma/Degree in any field (fresh graduate encouraged to apply)

Candidate must be a process and details oriented. Meticulous in ensuring processes are followed

Possess a good communication skill

Strong ability to grasp operation processes and systems quickly

Must have spoken & written knowledge in English & Bahasa Malaysia

Must have high integrity and responsibility towards the task assigned

Able to connect with people and communicate clearly

Excellent computer skills such as Microsoft Office application and Google apps

Quick learner: we work in a fast-paced environment where you will be challenged to rapidly pick up on new concepts