Requirements,
Bachelor’s degree in Data Science, Business Analytics, Logistics, Engineering or a related field.Proven experience in data analysis, project management, or logistics, ideally within a first-mile or supply chain environment.Proficiency in data analysis tools (Excel, Looker Studio, etc) and experience with data visualization platforms (Tableau, Power BI, etc.).Strong analytical and problem-solving skills with a keen attention to detail.Excellent communication skills and the ability to convey data-driven insights to both technical and non-technical stakeholders.Ability to work cross-functionally and manage multiple projects in a fast-paced environment.Knowledge of the logistics industry and first-mile processes is a plus.Responsibilities,
Gather, analyze, and interpret data related to the first-mile process, focusing on metrics impacting the shipper experience such as lead times, fulfillment accuracy, and cost efficiency.Identify bottlenecks, inefficiencies, and potential improvements in first-mile operations through data-driven insights, collaborating with cross-functional teams to implement solutions.Define, develop, and monitor key performance indicators (KPIs) that track the effectiveness of improvements and measure the overall impact on the shipper experience.Develop an understanding of the shipper's journey, gather feedback from shippers, and analyze data to identify pain points and areas of opportunity for enhancing the shipper experience.Lead data-driven projects that improve operational processes, including creating timelines, tracking progress, and communicating results to stakeholders.Create dashboards and reports to visualize complex data in a clear, understandable way for stakeholders and to facilitate decision-making.Proactively stay updated on industry trends, tools, and technologies that can enhance our data analytics capabilities and improve the shipper experience.
