Operation Cost & Performance Analyst

about 1 month old

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

Consult with each function related the performance matrix that aligned with company goals

Build the scorecard of each operational function from blue collar level until regional manager level

Set related performances tracking report & analysis related to each related KP

Set reward (incentive) for each function that reach above good performances

Work together to develop new KPI and incentive scheme for ops

Evaluated the Pay-scheme in ensure the scheme is cost sustainable from company, also still interesting for ground level

Together with Head of PSP and Other stakeholder conduct research on effectiveness of related KPI

Working together with cross departments to execute strategic projects

Contributed & supporting operation performance and improvement

Requirements

Bachelor’s Degree related Analytical Skill from an accredited college or university

Fresh graduate, at least 3 months as internship experience as Data Analyst, Market Research, Operation Analyst

Curiosity and eager to learn in a fast paced environment also self learn under minimal direction

Understanding research methods & data analyst tools (Excel, SQL, Solver, Tableu)

Detail oriented and data driven

Problem solver and structure thinking

Have strong communication and interpersonal skill

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