The Commercial Analyst will act as the intermediary between the Regional Sales Operations team and the local country stakeholders to carry out all regional initiatives, serving the three sub-teams within the Regional Sales Operations department, namely the Sales Automation, Commercial Data, and Pricing & Billing Operations teams.
Main Duties
- Be the Salesforce administrator for day-to-day operations like user account maintenance, transferring of opportunity ownerships, managing roles, and profiles, etc.
- Create Salesforce reports and dashboards for all stakeholders.
- Ensuring data cleanliness, e.g. correct mapping of accounts to salespeople, correct organizational information tagging on opportunities, etc.
- Drive adoption of Salesforce through constant engagement with the sales teams.
- Conduct training to grow the Salesforce.com skill set across the organization.
- Achieve a sound understanding of commercial data metrics for all stakeholders.
- Conduct training for our commercial data dashboards.
- Understand the local 3PL market, competitors’ pricing strategies, and provide such valuable information back to the team.
- Ensure that teams are compliant with all processes, e.g. pricing approvals.
- Assimilate information from multiple stakeholders into new projects and initiatives.
- Build strong relationships with all stakeholders to get their buy-ins with minimal friction.
- Coordinate regional initiatives and execute them on the ground.