Site Reliability Engineer

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11 days old

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Ninja Van is a late-stage logtech startup that is disrupting a massive industry with innovation and cutting edge technology. Launched 2014 in Singapore, we have grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. Since our inception, we’ve delivered to 100 million different customers across the region with added predictability, flexibility and convenience. Join us in our mission to connect shippers and shoppers across Southeast Asia to a world of new possibilities. 

More about us: 
- We process 250 million API requests and 3TB of data every day.
- We deliver more than 1.5 million parcels every day.
- 100% network coverage with 1000+ hubs and stations in 6 SEA markets (Singapore, Malaysia, Indonesia, Thailand, Vietnam and Philippines), reaching 500 million consumers.
- 600,000 active shippers in all e-commerce segments, from the largest marketplaces to the individual social commerce sellers.
- Raised more than US$500 million over five rounds.

We are looking for world-class talent to join our crack team of engineers, product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines. As part of a small and lean team, you will have a very direct impact on the success of the company. 

Responsibilities


    • 1. Service Management
  • Manage and maintain horizontal services primarily written in Go and Java.
  • Participate in on-call rotations to ensure high availability and reliability of critical services, responding to incidents when they arise.
  • Implement strategies for handling outages and minimizing downtime.

    • 2. Infrastructure and Automation
  • Use and maintain infrastructure-as-code tools, including [Terraform, Terragrunt], to provision and manage resources (experience is a plus but not required).
  • Automate manual processes to improve infrastructure efficiency and reduce operational workload.

    • 3. Monitoring, Metrics, and Alerting
  • Develop, maintain, and improve monitoring, metrics, and alerting systems to ensure the health and performance of services.
  • Implement and fine-tune dashboards to provide visibility into system performance and operational metrics.
  • Collaborate with development teams to define and implement any metrics or monitoring stack that is required.

    • 4. Collaboration and Communication
  • Collaborate closely with development and operations teams to design, deploy, and maintain production systems.
  • Document processes, systems, and solutions to ensure knowledge sharing and provide training for other team members.
  • Participate in regular reviews and audits of systems to ensure adherence to best practices in reliability and security.

    • Requirements

  • Experience with services written in Go and Java.
  • Familiarity with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog, etc.).
  • Experience with building and maintaining CI/CD pipelines.
  • Strong knowledge of Linux/Unix systems and networking.
  • Experience with cloud platforms (e.g., AWS, GCP, Azure).
  • Strong in problem-solving, cross-functional communication
  • In love with improving infrastructure reliability and system performance.

    • Nice to have

  • Experience with Terraform and Terragrunt.
  • Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
  • Experience with scripting languages (e.g., Bash, Python) for automation.
  • Familiarity with version control systems like Git.
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    By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice. 
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