Ninja Van is a late-stage logtech startup that is disrupting a massive industry with innovation and cutting edge technology. Launched 2014 in Singapore, we have grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. Since our inception, we’ve delivered to 100 million different customers across the region with added predictability, flexibility and convenience. Join us in our mission to connect shippers and shoppers across Southeast Asia to a world of new possibilities.
More about us:
- We process 250 million API requests and 3TB of data every day.
- We deliver more than 1.5 million parcels every day.
- 100% network coverage with 1000+ hubs and stations in 6 SEA markets (Singapore, Malaysia, Indonesia, Thailand, Vietnam and Philippines), reaching 500 million consumers.
- 600,000 active shippers in all e-commerce segments, from the largest marketplaces to the individual social commerce sellers.
- Raised more than US$500 million over five rounds.
We are looking for world-class talent to join our crack team of engineers, product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines. As part of a small and lean team, you will have a very direct impact on the success of the company.
Roles and Responsibilities
(1) User-centered research & design
Design and communicate design deliverables such as wireframes, prototypes, high fidelity screens and design specifications clearly to cross-functional teams.Conduct research studies and translate research data into actionable design solutions.Integrate qualitative & quantitative research insights into design decisions that address user needs and business objectives.Develop a foundational understanding of business acumen to balance design output with organisational goals and user needs.
(2) Design planning & project management
Independently plan and complete design tasks with confidence, clearly communicate design decisions and rationales to team and stakeholders.Maintain up-to-date design documentation to ensure seamless collaboration and information accessibility across teams.Incorporate design systems into designs to ensure consistency in user experience.Develop and refine your design process with the guidance of more experienced designers when needed.
(3) Collaboration & feedback
Collaborate closely with product managers to break down problems and translate product requirements into UX & UI requirements.Collaborate closely with developers to assess the feasibility of designs and make sure designs are implemented to-spec.Actively participate and initiate feedback loops through design review sessions to improve design quality.
(4) Self-development
Take ownership of your design practice and identify areas for growth and progression.Stay updated with the latest industry trends and explore opportunities to integrate them into your work.Requirements
At least 2-3 years of experience in product design or a related field. Experience designing effective and aesthetically pleasing user experiences for cross-platform interfaces such as on web, iPhone/iPad and Android apps. Website design is not considered relevant experience. Strong portfolio showcasing a range of design projects, including evidence of independent design work and clear end-to-end design processes. Good communication and presentation skills to articulate design decisions and collaborate with cross-functional teams. Strong proficiency in design tools such as Sketch, Zeplin or FigmaStrong proficiency in design skills such as wire-framing, prototyping, interaction and visual design.Proficiency with user research methodologies, usability testing, and translating insights into actionable design solutions. Experience with using design systems in your day-to-day designs.Preferred Attritbutes
A proactive mindset with critical thinking skills and highly collaborativeOpenness to uncertainties and ambiguity, with the ability to adapt and thrive in evolving circumstances and willing to seek help when needed.A willingness to explore beyond their comfort zone and push boundaries to enable stronger collaboration within cross-functional teams.A keen interest in developing business acumen to align design solutions with organisational needs.Openness to feedback and a commitment to continuous learning and improvement.Well versed in using and/or designing design system components such as grid systems, typography and style guides.Submit a job application
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