About the opportunity

We are seeking an Agile Solutions Analyst with Atlassian stack knowledge to leverage agile tools usage and adoption in N26 with connection to the progress tracking of teams in order to manage work for a scaled product development environment. The team is integral to track the progress of teams’ work in order to manage work for a scaled product development and regulated environment. This technical analyst role involves ownership of critical projects, initiatives & customer relationships across N26 and interacts with a diverse group of teams, functions & stakeholders with varying degrees of expertise. 

In this role, you will:

• Be responsible for supporting, improving and maintaining our Atlassian tools (Jira, Confluence, Service Management)
• Design custom JIRA workflows for different issue types to assist in automation of provisioning and build applications as well as other continuous integration workflows 
• Develop and implement solutions, share best practices within the organization, identifying opportunities to improve processes to enhance team efficiency and productivity
• Enhance project management methodologies through Jira configuration, while adhering to company standards
• Provide the best service to developers, stakeholders, and customers to make changes and improve their daily tools using the most advanced technology available
• Support, listen and provide first-class service to stakeholders and translate business requirements into jira objects; create complex workflows, validations, automations
• Be curious about how your skills and ideas connect with lean agile ways of working and enable colleagues to track, review, and document their work with ease
• Love solving problems and optimizing processes and workflows
• Own projects within the team and those requested by stakeholders end-to-end 
• Teach, train, and then coach colleagues on how to get the best out of their tools to boost their productivity and experience

What you need to be successful:

Background: 

• 3+ years of hands-on experience managing Atlassian suite with Jira, Jira Service Management and Confluence applications
• Know how to leverage Roadmaps, Automations and Scriptrunner for different teams.
• Experience with a large organisation who are familiar with scaled agile ways of working
• You have a deep expertise in Jira administration, workflow customization, stakeholder management, and best practices for scalable implementation across diverse teams
• Experience as a Jira administrator
• Jira certifications (e.g., ACP-JA)
• Experience with SQL and database management
• Fluent English is a must

Skills: 

• Competent with automations, assets, roadmaps, and scriptrunner
• Knowledge of product and software development and Agile ways of working
• Customer and user centric 
• Analytical thinking and problem solving 
• You are an excellent communicator and facilitator who enjoys working with teams
• Growth mindset, self awareness, and you are proactive, inquisitive and not afraid to learn something new every day

Nice to have:

• Advanced Atlassian certifications 
• Knowledge of product and software development lifecycle and Agile methodology
• Knowledge about ITIL/ITSM, BI Reporting (Atlassian Analytics)
• Experience in a regulated financial institution or banking environment

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. 
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.    
• Additional day of annual leave for each year of service.  
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses. 
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. 

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

Equal Opportunities:

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.

We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to [email protected].