Associate - Business Operations

4 days old

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Team:

Paytm First Games team is a vibrant, passionate group dedicated to delivering the best gaming experiences to users. We collaborate across operations, marketing, and product teams to create engaging and seamless gaming environments that keep our users entertained and satisfied.

About the Role:

First Games aims to offer best in class Gaming Experience to its users on First Games App. For this we need Operations Super Heroes to Own and Run Operations for Various Online Games.

Job Description

Managing 24x7 Gaming Operations for individual or multiple Games.

Managing the Backend Panels for the Games related to every Attribute that matters.

Designing and Running Tournaments, Managing Prizes, Gratifications, Leader board, Resolving User Experience Issues.

Customer operations on Game side on all issues reported by the Care team.

Coordinating with Marketing, Product Teams for making Game Product a Success.

Report issues and Suggestions to Improve the Gaming Experience.

Who We're Looking For

Super Energetic, Operation Junkie.

Must have knowledge of Clever tap, Excel.

Experience in campaign planning, execution and measurement process

Responsible for quality assurance of all CRM campaigns.

Knowledge and experience of Product, Gaming Ops preferred Love for Games is a must!

1-3 years of relevant experience.

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