The Associate Business Systems Analyst will support users of various systems to optimize business processes. This role involves designing, documenting, and standardizing processes to support the Company's growth. The Analyst will participate in project teams to deliver comprehensive business solutions and provide training on best practices for business users. They will ensure that both short- and long-term objectives are clearly understood and translated into actionable goals and deliverables. Regular engagement with business management will be key to ensuring that business needs are consistently met

·         Support, optimize and maintain Go to Market IT applications such as Salesforce, Showpad, CRM/CPQ and other sales & marketing applications

·         Assist in the design, configuration, and implementation of various systems/tools, ensuring alignment with business needs and system integration.

·         Collaborate with business users and the IT team to support the design, development, and implementation of tools and applications.

·         Assist with enhancement of existing SaaS systems and support the implementation of new systems.

·         Work with end users and process owners to identify opportunities for process improvement.

·         Assist in designing and implementing solutions aimed at improving process effectiveness and efficiency.

·         Analyze user needs and understand how they interact with business systems to improve functionality.

·         Support cross-functional projects by applying knowledge of the system and processes.

·         Assist business teams and software vendors in resolving software issues promptly and effectively. •

·         Research and suggest new technologies to improve user experience, performance, and integration.

·         Provide support in analyzing business requirements, identifying potential risks, and collaborating on solutions.

·         Track progress and assist in providing status updates to IT management and business stakeholders.

·         Research and recommend alternative solutions to address business needs.

·         Contribute to the development of IT policies, standards, and procedures.

·         Ensure system documentation is accurate, well-organized, and kept up to date.

·         Regularly engage with business teams to help ensure that business needs are being met.

·         Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.

·         Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.

·         Ensure other members of the department follow the QMS, regulations, standards, and procedures.

·         Perform other work-related duties as assigned.

Minimum education and experience

·         Bachelor's degree with 1+ years of experience with financial, order management systems and processes, or equivalent combination of education and experience

·         Knowledge in Sales areas such as Leads, opportunities, sales forecasts, pricing and quoting,

·         Knowledge of ERP systems and Business Process Improvement methodologies

·         Demonstrated ability to lead projects, drive solutions, and resolve issues creatively

·         Solid attention-to-detail, individual initiative, and organizational skills

·         Must be a self-starter and capable of working effectively with little supervision and driving individual projects

·         Business analysis skills; ability to bring clarity to ambiguous situations; understanding of business needs and compliance requirements

·         Problem solving and decision-making capabilities

·         Strong oral, written, and interpersonal communication skills

·         High degree of accuracy and attention to detail

·         Proficiency with MS Word, Excel, and PowerPoint

·         Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously

•A collaborative teamwork environment where learning is constant, and performance is rewarded.

•The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.

•A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, an employee stock purchase plan, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).

 

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.

 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.

 

If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents.

 

For additional information on Penumbra’s commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.