Pinterest is looking for a Sr. Performance Solutions Partner. This role is responsible for enabling advertisers and sellers to drive success on the Pinterest platform, through the adoption of priority products and the development of new / innovative best practices. The Sr. Performance Solutions Partner will closely partner with cross-functional leadership in sales, product, and engineering. This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a data-driven mindset, a strong work ethic, and a good sense of humor are a must. The right candidate will be a strategic thought leader who is driven by learning and solving ambiguous problems, yet be able to be hands on to troubleshoot technical issues that is a revenue blocker to lower funnel revenue. 

The Performance Solutions team sits within the Global Customer Solutions (GCS) organization. Performance Solutions delivers through strategic guidance, operational excellence and technical expertise to improve the effectiveness of advertising campaigns resulting in increased client ROI. We work to understand, innovate, and scale cross-functional workflows. We are responsible for measuring process impact, making our business more efficient with consistent execution while embarking on building the next generation of data-driven best practices.

What you’ll do:

• Become an expert at Pinterest campaign best practices, enabling yourself to be your regions go to resource for performance related opportunities
• Be the primary day-to-day technical contact for sales to help activate lower funnel campaigns (ex. eCommerce, performance focused).
• Provide prompt, professional consultative support and service to ensure a high level of customer satisfaction.
• Understand complex processes and products, distilling them down into a digestible format for a less technical audience.
• Enable and mobilize sellers to pitch new performance products and campaign best practices at scale.
• Provide strategic thought leadership to top tier clients within your region.
• Identify key issues facing our clients and advertisers, and develop proposed solutions on how Pinterest should solve them through systems, processes and / or people.
• Work with your region to adapt best practices to fit the market you are supporting, and relay that feedback to internal and external stakeholders.

What we’re looking for:

• 5+ years of relevant work experience within digital marketing, ad tech and ad operations.
• 3+ years of both client facing and hands-on experience in digital advertising with responsibilities in ad tech, ad ops, and/or campaign management.
• Experience with tagging and tracking QA and support, and working with HTML, CSS, or JavaScript.
• Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, sales facing experience, and product/platform knowledge.
• A structured and detail-oriented thinker. You’re as comfortable solving conceptual problems and creating frameworks to refine a team’s thinking as you are getting into the weeds to understand how things work.
• Strong communication skills. You can move seamlessly between conversing with engineers or frontline sales employees and lead presentations with senior leads.
• An individual that thrives in a fast-moving environment and is independently capable of seeking information, corralling resources, and delivering results without waiting for direction.
• Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies.
• Working knowledge of API implementation and benefits (ex. Conversion API).
• Expert knowledge of web analytics and e-commerce strategies to drive retail business (but not excluding other priority verticals as defined by the market).
• Fluency in business Japanese and English is required

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our Tokyo office.

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