Locations: Four NEO, 4th Ave, Taguig, Metro Manila, Philippines
Job Type: Full time
Job Shift: Night
Who we are
At Point, we make homeownership more valuable and accessible. Join us in creating innovative financial products that help homeowners and aspiring buyers. If you're seeking a career where your work truly matters, this is it.
Job summary
Point is hiring an experienced Home Equity Closer for our Manila team. You'll ensure smooth, accurate document signings, coordinate with escrow/title companies, and issue closing disclosures. The closing team is key to managing operations and scaling the business during our growth phase.
Hybrid
Employees meeting performance criteria and hybrid work arrangement guidelines can transition to hybrid work after 6 months, pending internal approval.
Job responsibilities
- Complete file QC (Quality Control review), which includes reviewing Title Reports, Tax Certificates, US Mortgage Billing Statements, HOA Billing Statements, Payoff Statements, ALTA Settlement Statements, Vesting Deeds, IDs.
- Coordinate Signing Appointments with homeowner and Title vendors.
- Discuss the Point Option agreement with Homeowners and provide details regarding repayment, summary of terms and funding timeline.
Qualifications and skills required
- At least 2 years of experience in US Mortgage Closing, US Mortgage Processing, or Escrow.
- At least 2 years of experience in customer service.
- At least 1 year of team leadership experience (peer/team lead, manager, trainer, etc) is preferred.
- Deep understanding of the real estate closing process.
- Natural inclination to documentation and seeking efficiencies by leveraging technology.
- Fluency in Microsoft Office or Google Suite.
- Excellent communication skills; written and verbal. Fluent in English.
- A desire to deliver an uncommon level of quality customer service.
- Excited about joining a later-stage tech company, interested in real estate, interested in fintech.
Our benefits
- Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance for you and your dependents.
- Career Advancement: Benefit from structured development programs, promotions, and certifications.
- Work-Life Balance: 18 holidays, and hybrid work options in a supportive environment.
- Global Experience: Collaborate with an international team and learn from global practices.
Point is proud to be an equal opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation.